and i'm just "revising" for it now, but cant think of any good questions to ask when they say "do u have any questions?"
it is a call centre job with o2
2007-01-22 06:57:21 · 9 answers · asked by jones_linz 3 in Business & Finance ➔ Careers & Employment
Is there any flexi-time available or is it fixed hours ?
What would my possible career progression be ?
How many people in my team ? Is this a new position or a replacement ? How long do people tend to stay in this job ?
Also make sure you know something about the company: check out its website for press releases etc & make sure you mention them ! interviewers like it when people take the trouble to find out about the company.
Best of luck !
2007-01-22 07:04:33 · answer #1 · answered by Well, said Alberto 6 · 0⤊ 1⤋
Describe a typical day?
What kind of support do you provide?
Is there any incentives, or bonus schemes?
Mention motivation, treating customer how I would like to be treated, set myself targets, teamwork - using each person strengthens to achieve. Taking individual responsibility for customer's problem. Providing solutions to customer's problems. Dealing with complaints ask the customer how they want the issue you resolved.
I interview constantly for these positions for working in insurance. At the end of each question ask, does that cover everything?
2007-01-22 07:21:54 · answer #2 · answered by Anonymous · 0⤊ 1⤋
At any interview it is essential you negotiate salary. Also is it hourly, weekly or monthly.
Ensure you know the working conditions i,e, dress, hours, breaks, holidays and is there a trade union involved.
Are the working hours flexible, how many hours are expected each week, What overtime is expected and what is the overtime pay rate.
2007-01-22 07:09:07 · answer #3 · answered by reg w 82 1 · 0⤊ 2⤋
how about asking them what there policy is if you have to deal with a really obnoxious rude customer?
also when being interviewed if more than one person interviewing you keep all of them engaged with you by looking at them each in turn eye contact
good luck
2007-01-22 07:04:04 · answer #4 · answered by grahamralph2000 4 · 0⤊ 1⤋
How long will it be before you close this call centre down and move your operations to India?
2007-01-22 07:02:58 · answer #5 · answered by Anonymous · 0⤊ 1⤋
Are there opportunities to work away from home? What type of training will i receive? How long would my trial period be if I'm successful? Do you have a good pension scheme?
2007-01-22 07:06:29 · answer #6 · answered by Carrot Cruncher 5 · 0⤊ 1⤋
Hi, I am Jessica. I think you can ask the benefit or preview for your job/your new company in the near future. And then, you can ask more information for your new company's plan/staff relationship/ your new job daily practice.
2007-01-22 19:04:49 · answer #7 · answered by Jessica C 1 · 0⤊ 0⤋
ASK ABOUT THEIR PENSION PLAN!!! It suggests you are thinking of staying for more than a few weeks and with the current state of pensions throughout the Nation is very topical!
2007-01-22 07:04:55 · answer #8 · answered by Lillypad 1 · 0⤊ 1⤋
hours
uniform
are u going to move ur offices anywere soon
dose the wadges depend on how many calls u take
2007-01-22 07:16:39 · answer #9 · answered by ak222002 4 · 0⤊ 2⤋