Also when I scan the computer it says "no virus protection detected" I am not happy!! Any thoughts? When I go to their website, they suggest coming here to questions and answers??????????????????????????????????????????????
2007-01-21 09:23:56 · 9 answers · asked by mare 1 in Computers & Internet ➔ Security
I have had many, many problems with mcafee. My issue was that the protection would start up, then disable itself instantly. When I would go to reenable it, my computer would freeze. It seems as though mcafee's anti virus software has some compatablilty issues with windows xp. I have heard complaints from other mcafee users as well. I suggest that you contact them about getting a refund, and then downloading avg free edition, which gives you free, unlimited updates, and free updates to newer versions as they come out. First, go to mcafeehelp.com, and click on the customer service button and have them refund your money, then go to free.grisoft.com to get avg free edition. Hope this helps!
2007-01-21 09:31:31 · answer #1 · answered by Mikecool509 3 · 0⤊ 0⤋
How do I Uninstall VirusScan?
Summary: This article provides steps to remove VirusScan from your computer.
Product Versions
McAfee VirusScan 9
McAfee VirusScan 10
Operating Systems
Windows 98/98se
Windows Me
Windows 2000
Windows XP Home/Pro
Automatic Uninstall of VirusScan
Click on the Start button.
Click on Control Panel. The Control Panel will then appear.
Double click on the Add/Remove Programs icon. The Add/Remove Programs Properties dialog box will then appear.
Locate McAfee VirusScan on the list of installed programs and single click on it so it is highlighted.
Click the Add/Remove button.
Note: If at any time you are prompted to remove shared files, answer Yes To All.
Windows will then attempt to remove McAfee VirusScan from your computer. If McAfee VirusScan is successfully uninstalled you do not need to complete the remaining steps in this document. If you receive error messages or find that McAfee VirusScan was not completely removed then follow the steps below to manually remove the program.
If VirusScan is the only McAfee service installed on your computer, uninstall SecurityCenter. If an automatic uninstall of VirusScan was unsuccessful, please follow the instructions below to completely uninstall VirusScan.
Manual Uninstall of VirusScan
Please follow the instructions below to run the VirusScan removal tool. This will completely remove VirusScan from your computer.
Download and save the Virus Scan removal tool VSCleanupTool.exe to your desktop.
Locate VSCleanupTool.exe on your desktop and double-click to launch.
The removal tool will schedule and display a time when the removal process will begin.
Note: The displayed time should be within one mintute of the current system time shown in the bottom right side of the screen.
Removal will begin at the displayed time.
During this process, several icons will be created on your desktop. All of these new icons, except one, will be removed when the uninstall is complete and the computer has been restarted. The file mccleanup.log will remain on the desktop. Once you have verified the removal was successful, you can delete this file.
When finished, the following message will be displayed: The machine must reboot to complete the uninstallation. Reboot now?
Press "Y" on your keyboard to restart your computer and complete the removal process.
If VirusScan is the only McAfee service installed on your computer, uninstall SecurityCenter.
2007-01-21 09:37:39 · answer #2 · answered by nra_man58 3 · 0⤊ 0⤋
If you downloaded it directly from McAfee then you have login information. Uninstall it and then run a registry cleaner to make sure it is completely removed. Then try to reinstall it.
2007-01-21 09:28:58 · answer #3 · answered by rlh242424 6 · 0⤊ 0⤋
Ok so you downloaded it. Did you run the download so it installed? That appears to be the problem. Find the file and RUN it.
2007-01-21 09:27:21 · answer #4 · answered by afreshpath_admin 6 · 0⤊ 0⤋
The loose version of AVG does not have any firewall or something and u r workstation would be greater venerable to virus in case you have internet. it purely unearths viruses and cope with them, it does not avert viruses from invading u r comp
2016-10-31 22:38:44 · answer #5 · answered by ? 4 · 0⤊ 0⤋
Download Ad-Aware SE Personal! it scans Ur computer and takes viruses out ! its FREE
2007-01-21 09:28:47 · answer #6 · answered by d41516 1 · 0⤊ 2⤋
go to control panel
add & remove programs
see if it is downloaded
if not, download again
2007-01-21 09:28:58 · answer #7 · answered by Elvis 7 · 0⤊ 0⤋
Check "my programs"
2007-01-21 09:31:35 · answer #8 · answered by MsCatie 3 · 0⤊ 1⤋
You downloaded it, now you have to install it.
2007-01-21 09:27:42 · answer #9 · answered by Blue 4 · 0⤊ 1⤋