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My printer ran out of colour ink.

I had it refilled at cartridge world and placed it back into my printer.

Problems have now started to happen.

When ever I try to print anything in colour the printout is either in black or purple ink?????

I took it back to cartridge world and they tried it on theres and it worked.

I had a replacement and the same happened with that one.

since then I have had a full refund and purchased an official HP cartridge.

The problems still happen though.

Can anyone help????

2007-01-21 05:20:52 · 3 answers · asked by baggies_70 2 in Computers & Internet Hardware Printers

3 answers

i would suggest to uninstall and re-install the driver for your printer. some printers do not like to have different cartridges used on them, and act funny if a unofficial cartridge is used.

2007-01-27 16:47:09 · answer #1 · answered by havetoknow 2 · 0 0

Unfortunately I have`nt got the answer,but I have a HP1355. I had the cartridges refilled & when I print something black it comes out blue, so I`ll be interested to see what answers you receive

2007-01-21 07:06:55 · answer #2 · answered by Gary Crant 7 · 0 0

hi i work @ comp usa u can call them @ 1800-comp-usa
thanls 4 makin my day better

2007-01-21 05:25:39 · answer #3 · answered by vinny 1 · 0 0

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