Provide single point of contact to create and maintain user accounts of systems supported.
Prime support – User Support Administrator Prime Customers – Network Rail Users of Oracle and MIMS ERP systems, Functional business teams Key Accountabilities
1.Create and maintain users in the MIMS, Oracle and other Asset systems supported in accordance with predefined processes. This includes: • Setting up accounts and system security access • Modifications to system security access as required • Maintain changes to user accounts in these systems • Maintaining user rights consistently across and within systems ensuring that relevant controls including segregation of duties are adhered to • Maintain the User Database of owned systems • Follow up and maintain calls assigned by call administrators in the call log and Assyst - sifting user admin calls that can be dealt with in SS and those requiring further assistance from Application Fix team. • Follow AKBS user admin process.
2007-01-21
00:06:21
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4 answers
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asked by
mintymoon
2
in
Business & Finance
➔ Careers & Employment