Tthiking of quality in term of the, satisfaction of customer needs is often referred to?

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Tthiking of quality in term of the, satisfaction of customer needs is often referred to?

2007-01-21 00:03:35 · 2 answers · asked by bitedugo 1 in Social Science ➔ Anthropology

2 answers

satisfaction index
See the evaluation of consumers satisfaction in
http://www.macmhb.org/Improving%20Outcomes/The%20Evaluation%20of%20Consumer%20Satisfaction.ppt

2007-01-23 05:03:19 · answer #1 · answered by Pastel 4 · 0⤊ 0⤋

customer satisfaction....customer relations.......customer retention

2007-01-21 08:12:12 · answer #2 · answered by cherry 4 · 0⤊ 0⤋