I have a netgear 240 wireless router (240mbps). my isp is Verizon. When i set up the router using the disc i lose internet on the computer im setting it up with even though it says its connected. Then I have to call Verizon to restore the correct settings after i disconect the router otherwise i wont have internet. When i connect it and all the correct lights are on, on the modem and the router I still do not have any internet on either of the 2 computers. I have called Verizon about this and they just send me to Netgear which sends me back to Verizon. I have run out of ideas and before i call someone like the GeekSquad I'd like to see what you guys can think of.
2007-01-20 14:42:51 · 2 answers · asked by bosox2312 2 in Computers & Internet ➔ Computer Networking
The IP settings are all correct. I think i am just going to buy a Linksys or a D-link. Thanks!
2007-01-21 04:40:10 · update #1
Geeksquad... ick poo.
I'd get the right settings from Verizon, and then use your Internet Explorer (browser) to manually set up the router. The software that Netgear sends is pretty bogus. You do that by entering the IP address of the Netgear into your browser's address space, then entering in the default user and password (on the bottom of the Netgear).
Once you have the right settings from Verizon, call up Netgear if you need help (I know, a fate worse than death). Don't let them off of the phone until it works. Ask for a second-level tech or supervisor if it doesn't work.
2007-01-20 14:53:42 · answer #1 · answered by geek49203 6 · 0⤊ 0⤋
You may also want to check the IP settings on your PC. Make sure that your Default Gateway address is correct. This will keep you from getting out to the internet if it isn't correct.
2007-01-21 01:11:03 · answer #2 · answered by es2000us 1 · 0⤊ 0⤋