Broadband internet connection frequently drops at regular intervals - a solution?

Question

My internet connection regularly drops now and then. Other people who I know who are also on the same ISP as I am also have the problem. Sometimes the internet connection can stay active for up to 4 hours - and other times it can only stay active for about 5-10 mins before reloading.

I have had this problem with the connection when using my router. My friends who use the standard broadband ADSL modem also have the connecion dropping problems.

Is there a reason for this? I have tried contacting my ISP for support, but it always takes to long to wait to speak to someone!! + a £.50p a min charge as well!

The problems with my connection only started when i switched internet packages (but stayed with the same ISP, thus the internet settings also stayed the same.

Any suggestions on how to overcome this problem would be great help for a lot of people, including myself!

Answer 1

Get rid of the modem and invest in a modem router. I used to have the same problem but since installing a modem router my connection is truly always on.

Answer 2

Hi,
Try re-installing(something may have been missed first time round)
if that does not work ask your isp company to send you a new disc as there may be a problem.

Answer 3

verify the configuration on the router there could desire to be some thing incorrect , bec u mentioned it final for 15 min , thats through a working configuration bec whilst u restart ur community and to be function regularly it takes approximately 2 min and then it takes approximately 15 min to work out the finished community configuration and all its applications. im talking concerning the router right here. plz touch ur ISP ( information superhighway provider provider ) and verify with them the configuration. and enable them to verify the line for u bec if there is too many broadcast drawing close ur outdoors line from the ISP thats additionally leads for dropping the relationship. wish i helped right here , have a advantageous day :)