I am going back to work and I am up for a position for a store manager for a store that is suffering due to the lack of a manager for the past few months. The store is near corporate so it needs to be taken to the next level with it's visual merchandising. I have been told the staff is great but they lack direction. And with my low self esteem I am unsure that I will be able to provide the leadership that they need. How do you develop them to the next level? I know I can do the job. I have faith in my abilities yet, I just don't know what I need to hear in order to feel more confident.
2007-01-20 06:35:14 · 3 answers · asked by lmpc 1 in Business & Finance ➔ Careers & Employment
Lead By Example
You sluff off everyone else will too
You work your butt off, everyone will be willing to do it for you.
Don't ask anyone to do anything you wouldn't do.
Someone puked in the bathroom?
Someone needs to bring in carts?
You can do it or at least help. See Lead By Example.
Keep people busy. Appoint them specific jobs and tasks. Will make them feel important to have their own responsibilities. Maybe even let them pick who wants to do what.
Be open to suggestion.
"You're" way or "The Way It's Always Been Done Before" isn't necessarily the best way or the one that will work for everyone else
Most Important
SHOW APPRECIATION!!
Nothing is worse than going out of your way or working extra hard for someone, and not having that person even take notice.
Good Luck!
2007-01-20 06:48:47 · answer #1 · answered by sorcergeek 4 · 2⤊ 0⤋
Hello,
From your scenario ...
Things to think about from your employees point of view:
-The people working under you are probably working for minimum wage; most are accustom from going job to job; with no real incentive to go above and beyond expectations.
-Since there is no extrinsic factor in going "above and beyond" for your store, why would one want to go to the next level?
Some possible rewards:
-Reward those who go above and beyond through a employee recognition system. Perhaps network with one of your managers at the corporate office; issue an official letter on letterhead with a certificate, free dinner, etc. exclaiming how wonderful a particular employee is doing (similiar to an employee of the month program).
-Personally take time out of your schedule to thank those who take extra shifts, cover last minute schedules, go the extra effort for you, etc. by writing them thank you cards/enclosing small tokens of your appreciation.
-Encourage an employee get together every once a week (randomly change the time so everyone can get involved). Perhaps a day/time where you get together for a drink of some kind would help boost morale.
-Offer incentives for those employees who put in "x" amount of time, years, service, with extended breaks, flexible hours, etc.
-Try to instill a friendly atmosphere by letting employees suggest ideas, coordinate a day project, or group activity before/after hours.
All of these are just some suggestions to improve work productivity and morale amongst your employees.
Some other good ideas are in the book: "How to Win Friends & Influence People" by Dale Carnegie (great book for those who want to supervise people).
2007-01-20 14:51:54 · answer #2 · answered by sanddune 3 · 0⤊ 0⤋
Communication is the key. Communicate well with the employees. Let them know when they are doing great (and tactfully let them know when they are doing bad). If they are doing bad, ask them what's going on and offer to work with them to find ways for improvement. Don't just tell them their work is not up to par, offer suggestions on how to improve it. When changes happen, explain the changes and why they are happening. Don't just say, this is how we are going to do it, let them know why the change is neccessary. Lead by example, actions speak louder than words.
2007-01-20 16:29:19 · answer #3 · answered by Mariposa 7 · 0⤊ 0⤋