I downloaded a "pop up blocker"called stopzilla , then wham!!,missinng files everywhere,no access to many things including explorer,or system restore , icons changed in 'ins/unins programs' , well , even the program(stopzilla) is unable to uninstall
what now? what can I do? is all ruined?need to reinstall xp from scratch ? please help me , thanks in advance
2007-01-20 02:15:18 · 3 answers · asked by robertman30s 4 in Computers & Internet ➔ Security
I downloaded a pop up stopper program called stopzilla , but it closed many things, even system restore , also caused a mess in other areas , like in install uninstall programs, many files disapeared , i cant even get online , what i do help me , thanks in advance
2007-01-20 02:19:40 · update #1
I don't care what anyone says or recommends, Stopzilla will thoroughly screw up your computer, as you have already found out. And it's a freaking mess to get rid of. Use this link to contact them for help in getting it off your computer.
http://www.stopzilla.com/support/support.aspx?AID=10503&S=67&type=HOME&topic=&source=&AAID=&cid=PT_Organic
I had to threaten to sue them if they didn't tell me how to salvage my computer without reloading Windows. That was several years ago, and it has not gotten any better.
2007-01-20 03:49:22 · answer #1 · answered by Anonymous · 0⤊ 0⤋
Scan your computer online for free at symantec.com (norton's website) or at mcafee
http://security.symantec.com/sscv6/?langid=ie&venid=sym
This will not remove problems, might find them. I would recommend Norton AntiVirus with Antispy and also SpySubtract (that one came with my computer). You have to buy the disc. Might find an older version cheap on ebay.
Click on my computer, C drive, show all files, programs, show all files and see if there is a stopzilla file in there. If so take and delete it.Maybe that will help.
You could also buy Norton Utilities. Sometimes that fixes conflicts in programs.
Here is one review I found on Stopzilla
http://www.adwarereport.com/mt/archives/000119.html
2007-01-20 10:26:20 · answer #2 · answered by Anonymous · 0⤊ 0⤋
Have to tried to do a system restore in Safe Mode?
To get into Safe Mode
Reboot
Repeatedly press F8 until the next screen appears.
I think you have to hit enter again.
Now use your arrow keys to chose Safe Mode.
Try a system restore then. It should work then as Safe Mode only allows necessary programs to start.
2007-01-20 10:21:21 · answer #3 · answered by rlh242424 6 · 0⤊ 0⤋