got new windows put in by pure cowboys trading standards are involved,the windows look pure crap the finishing details are crap ,we have been trying to get things sorted since last september and we are hitting our heads against a brick wall anyway trading standards are on our side helping us they say the next thing we have to do is get an independant person out to look at the windows and report the faults which we know are already there anyway and the cowboys know them to although other faults have now arisen since they were out,the cost of an independant person from trading standards can cost £100-£150 which is expensive,why should i have to pay that when we already know whats wrong and this only means that the cowboys have to come back and try and fix their mess again-we have already had several attempts at that ,am i within my rights that when it comes to us paying our bill we should deduct this fee from it because if the job was done right first time we wouldnt be here
2007-01-20 00:31:54 · 4 answers · asked by julie b 2 in Home & Garden ➔ Maintenance & Repairs
You need to establish that he windows were indeed cr@p. This is fairly standard procedure. You will be able to recover the costs OK.
xxB
2007-01-20 00:35:47 · answer #1 · answered by Anonymous · 0⤊ 0⤋
because they need an OFFICIAL report, not one from you, but one from someone with qualifications that can be used in legal argument, and yes it will cost, but you should get that cost back when there is a final settlement.
2007-01-20 01:12:44 · answer #2 · answered by mike-from-spain 6 · 0⤊ 0⤋
Presume the glaziers were members of the GGF. If so suggest you contact them. http://www.ggf.co.uk/complaints.phtml
2007-01-22 10:44:43 · answer #3 · answered by Anonymous · 0⤊ 0⤋
when you get it all settled, any costs you incurred in settling the matter are reclaimable, experts fees, solicitors, whatever.
2007-01-20 00:38:24 · answer #4 · answered by tootall1121 7 · 0⤊ 0⤋