recently my avg anti-virus detect a virus it a iexplore.dat result is trojan horse psw.generic2.RQY then i try to delete it when i change to safe mode i ran a virus scan and it say u mus restart to heal it but after i restart nothing happen can pls anyonr tell me wat to do plzzzzz
2007-01-19 00:51:35 · 5 answers · asked by ahpekssy 1 in Computers & Internet ➔ Other - Computers
nothing happens?
run the scan again
2007-01-19 00:57:17 · answer #1 · answered by teh c 5 · 0⤊ 0⤋
AVG is not a great program for getting rid of viruses. ITs great at detecting them. You can give avast a try (its free as well). www.avast.com. Its a great antivirus and it will find and delete the trojan. I would recommend running a boot time scan with avast.
2007-01-19 00:58:23 · answer #2 · answered by thunder2sys 7 · 1⤊ 0⤋
â Run your PC in normal mode....
â Go to AVG
â Look in the virus vault
â If anything has been deteced it will be in the vault
â Click the Wipe all objects
â If you have nothing in the vault do another scan
â Also for future reference download this application for IE 7 - it is amazing and warns you of faulty or virus downloads.
http://www.download.com/McAfee-SiteAdvisor-for-Internet-Explorer/3000-2144_4-10617917.html?tag=featured.free
As already suggested I would switch to AVAST Home Edition also free and supplied in the link below:
http://www.avast.com/eng/avast_4_home.html
2007-01-19 00:59:41 · answer #3 · answered by Chεεrs [uk] 7 · 0⤊ 0⤋
A Trojan is not a virus actually and many virus protection programs leave them alone. try a Trojan hijacker remover
http://www.safer-networking.org/
or this is a great hijack remover
http://www.spychecker.com/program/hijackthis.html
2007-01-19 00:58:22 · answer #4 · answered by Anonymous · 0⤊ 0⤋
Go to the link I have provided below and follow the instruction. If you have a problem lease PM one of the staff members.
http://www.bleepingcomputer.com/forums/topic34773.html
2007-01-19 00:57:38 · answer #5 · answered by acklan 6 · 0⤊ 0⤋