What is the process to get a toll free number for my saree business in Tamilnadu, India?whom to contact?

Question

I do saree business in Aarani, Tamilnadu, Chennai. I have customers all over Tamilnadu. I would like to have a toll free number so that my customers would reach me easily. I would like to know the process to get a toll free number. Who in Tamilnadu does offer a toll free number? Who should be contacted for this? What would be the charges like?

Answer 1

Free Phone Service ( FPH )

Any user in the Telephone Network can make a call to the FPH number free of charge. ' IN ' service subscriber who subscribes for the FPH will bear the call charges; this , in effect, means that the for the calling user the calls are free of charge and the called party (FPH subscriber) bears the cost of the calls made .The service subscriber is allotted an FPH service number (3 to 5 digits)

Basic Features :
a) Reverse charging i.e. called party is charged.
b) One FPH service number for multiple destinations.
c) Hunting facility and Detailed billing

Additional features ( optional )
a) Time dependent routing . The same FPH subscriber can have many destination numbers depending on the day of the week or the time of the day.
b) Origin dependent routing. Calls can be routed depending on the origin of calls also.
c) Call distribution
d) Selection code
e) Customer specific recorded announcement
f) Call redirection, etc.

The above additional features are optional and are provided/deleted by DOT on specific request from subscribers.

Call charges are as per DOT pulse rates applicable for local / STD / ISD. NO FREE CALLS ALLOWED.

Free Phone service is provided to the ' IN ' subscriber on existing telephone Connections working for him.

Access code for free phone service is ` 160033’.

Tariff: http://www.bsnl.co.in/service/in_services_tariff.htm

IMPORTANT : There will be no free calls for I/C calls billed to the subscriber. Any out going calls made from the telephone connections which the subscriber assigns for Free Phone Service will be billed as per the usual telecom rates and procedures.

Why a Free Phone Service (FPH) is required :

Any company or organisation can become a subscriber of Free Phone Service and can offer toll free service to their customers or clients or prospective buyers for strengthening their marketing base, broadening their service areas and expanding their scope of activities with the prime motive of enhancing their revenue growth. As the call charges are to be borne by the company or organisation owning the FPH , the number of callers will surely be swelling as they are not required to pay anything for the call. In order to maintain its copmpetitive edge in business, in days to come, no organisation can offord to be without a Free Phone Service

Features:

* Free Phone (FPH) number will be given to the ` IN ‘ subscriber in 10 digits.
Eg: 1-600-33-ABCD where
1600 – service access code
33 – code for SCP
ABCD - Four digit number for subscriber.

* All calls made to FPH number will be routed to a pre-designated existing telephone numbers belonging to the ` IN ‘ subscriber, working in different exchange areas as per the plan given by him for origin dependent routing or time dependent routing.

The IN subscriber can ask for creation, deletion addition or alteration of designated numbers to be incorporated for his FPH number at anytime by paying additional charges as given in tariff.

For the present the Free Phone Service is provided to the user at a place like Chennai where SSP is available . It is possible to become a FPH subscriber outside this place also. In such a scenario , the call charges will be as per national STD Tariff.

Also access to FPH is available for Chennai subscribers Subsequently access from outstations will also be provided if there is a demand from ' IN ' subscribers.

Answer 2

refer to first answer, gives all details!

Answer 3

contact bsnl on www.bsnl.co.in