what is the major role of a secretary?

Answer 1

Know how to do everything. Be everywhere all at the same time. Know every last detail of what is going on in the office even if noone ever tells you anything. Read everyones minds, including callers. Do what everyone demands even if they aren't supposed to. Take the heat from clients because of someone else's mistakes. The someone else doesn't necessarily mean the boss either. Answer questions like "where is so and so" and having to sound like a moron by saying "i don't know" because so and so never told you they left. Multitask, multitask, multitask. That means you answer several phone calls, send a fax for the boss, follow up on some issue that employee 'A' dumps on your desk because they need the information NOW, do something for employee 'B' right away because it is super high priority over everything else....all at the same time. ...and then you get screamed at by 'A' because you are too slow so you tell 'A' what 'B' said. 'A' talks to 'B' about it then 'B' goes to your boss and complains that you aren't doing your job.
In this office I'm an Administrative Assistant. I do all of the above plus the following...
Computers/IT: Hardware upgrades (occasional), answering cries for help
Programming (Visual Basic 6): In house software created by office manager. He doesn't necessarily have time to upgrade it so early on when I was hired he had me start learning the language and making mods to the program.

Answer 2

Most company's no longer have secretary's. They've been renamed Administrative Assistants.

Answer the phone.
Prepare correspondence.
Track invoices and submit expense vouchers.
Schedule meetings and appointments.
Filing.
Copying.
Travel arrangements.
Opening mail and sorting it (toss the junk mail, separate the urgent from the "get to it when you can")

Answer 3

It really varies on the type of company the 'secretary' is working for. And most places, a 'secretary' are now 'adminstrative assistants' :-)

Usually there are the basic duties of:
Answering phones
Responding to E-mails
Opening and distributing Mail

And any other weekly, bi-weekly and monthly duties that they are assigned to.

Hope it helps!

Answer 4

Answering the phones, and researching stuff. Kinda like the "mom" of the office

Answer 5

Essentially to be the personal slaves to others. Take the fall for others. Do all the work and expect someone else to take the credit. Know anything and everything about everything and anything.

Answer 6

to know how to do everything. to read your bosses mind. to cover up their mistakes and make them look good. to be the fall person when things go wrong. to type super fast and get the work out even if it makes no sense. to be tolerant of retarded people who call in angry.

i'm one.

Answer 7

To make the boss look good.

Answer 8

correct the bosses mistake

Answer 9

aswer the phone:P