2007-01-17 13:42:13 · 4 answers · asked by TAN S 1 in Business & Finance ➔ Careers & Employment
giving them what they want when they want it
2007-01-17 13:45:37 · answer #1 · answered by barb 6 · 0⤊ 0⤋
Being honest, sincere, and seeming like you actually want to help the customer. Do what it takes to get them what the need (within reason of course!) Example: I had a guy want to return a card that supplied minutes to his prepaid phone. Store policy did not allow this without a manager's approval. There was no manager around, so I told the guy I will try to put the minutes on his phone, and if it still didn't work, I would give him his money back and take whatever crap the manager gave me. He seemed satisfied with that, and when I put the code in, it worked for me. He was extremely happy.
2007-01-17 13:52:11 · answer #2 · answered by Anonymous · 0⤊ 0⤋
Providing excellent customer service is to meet all the customers' expectation and then some. To provide such a service requires dedication, commitment and a severe belief in the maxim that "the customer is always right".
2016-05-24 01:59:59 · answer #3 · answered by ? 4 · 0⤊ 0⤋
Providing the best help and assistance for your customer! No attitudes, no matter how idiotic the customer is!
2007-01-17 13:53:13 · answer #4 · answered by jen 4 · 0⤊ 0⤋