OK, suppose you worked for a major corporation. Suppose you had a good friend (in-law actually) who worked in another company that was a major customer.
Suppose you are working on a major product line that your in-law's company is purchasing, and your in-law is in charge of the account, and it is a multi-million dollar transaction.
Suppose you find out that the product line is being discontinued immediately, and you were told that this info was absolutely confidential until an announcement which is to be a few days later.
Suppose an hour later your in-law then phones for more info on the order. What do you say?
2007-01-17 06:58:54 · 5 answers · asked by Anonymous in Business & Finance ➔ Corporations
Hypothetically, it's against business ethics. What would you do if the customer was not your in-law, but an actual regular customer. Your actions should be the same. Doing it hypothetically it is easier said than actually doing it though.
2007-01-17 13:17:02 · answer #1 · answered by Mariposa 7 · 1⤊ 0⤋
If you can you answer his question in the narrowest sense without mentioning the decision to close down the product line. If his question can't be answered without disclosing the privileged information then you tell him you have to check on a couple of things and will get back to him shortly. Then you run into your boss, tell him about the call and get permission to tell your in-law the bad news. If you boss tells you to stall him you point out that this is not possible and "push" your boss to accelerate the announcement date.
The fact that the customer is an in-law has no bearing on the proper way to do this. He is a customer and should be treated as all the other customers are treated.
2007-01-17 08:41:11 · answer #2 · answered by Flyboy 6 · 0⤊ 0⤋
sounds messy... you might have to wait the couple days... the ingcongruence here is you say its dicontinued IMMEDIATELY and the announcement is LATER... doesnt seem to match
some companies have formal policies on not telling customers if a better product is about to some out... they dont want to squelch orders and formally have no tell policies in place
if it is discontinued immediately, you might get her to try and orer it... if its discontinued they are gunna find out immediate.y....
2007-01-17 07:26:56 · answer #3 · answered by shrinkthis 1 · 0⤊ 0⤋
Well I guess you can't really say anything. I would discuss the fact with your superiors that there is a conflict of interest there and that you should not be in charge of this relatives account!
2007-01-17 08:59:59 · answer #4 · answered by psycho-cook 4 · 1⤊ 0⤋
If you haven't told your wife yet, you say nothing and keep your mouth shut until you find out what is going on.
If you told her already, you have to fess up when it gets back to him that you know now.
Hopefully, you can feign ignorance if asked how long you knew.
Good luck with all that.
2007-01-17 07:04:42 · answer #5 · answered by Gem 7 · 0⤊ 0⤋