I have a Fujitsu Scaleo P PC - running Windows XP - excellent up until now! Strange things happening - last few weeks when I switch on, getting an 'audio wizard' message telling me something needs fixed! Have looked and checked all connections! Able to cancel it tho and carry on working. Then today, I wanted to back up onto CD and my DVD RW drive wont open - no light etc - not sure where to go from here! Can anyone give me some advice! Thanks!
2007-01-17 05:13:30 · 3 answers · asked by Anonymous in Computers & Internet ➔ Hardware ➔ Desktops
Sounds like a driver issue to me. Could be that a piece of software you installed conflicted in some way with the drivers that work with the hardware in your laptop. The best thing to do, if you have the win xp disc, is to update drivers from that. Failng this, contact the folk that sold you the laptop.
To update drivers, go to;
Start> Control panel > System > Click on hardware tab > Device manager.
Here you will see a list of the differnet hardware devices operating in your computer.
Any devices with problems, errors, driver issues will appear with a question mark or an exclamation mark next to it.
If you click on this device, then go to update driver, or rollback driver, with the win xp disc in the drive, you should be able to sort the problem out.
As i said, it may be best if you don't feel confident enough to do this, to contact the retailer that sold you the laptop.
Good luck ;)
2007-01-17 05:56:51 · answer #1 · answered by clarky303 4 · 0⤊ 0⤋
Start >> Control Panel >> System >> Device Manager... to you see a yellow question mark near your CD-DVDRW drive.
also double click the CD-DVDRW >> Driver >> update driver and re-install the driver again...
if that dont work then.....
Could be the power connection or the IDE connection might have come lose or faulty...if your not seeing any lights or anything
just take the side case off and have a look and ( switch your PC off and take the mains plug out the socket before doing this)
if that don't work
it could be that your DVDRW drive is faulty, just replace it with a new one
Hope that helps
2007-01-17 06:16:04 · answer #2 · answered by ? 3 · 0⤊ 0⤋
i don't sense improved in any respect. i'm confident one among my inquiries to tech help is floating available someplace in our on-line world on yet another record of dopey laptop proprietors calls. perchance more effective than one.
2016-10-15 09:00:26 · answer #3 · answered by Anonymous · 0⤊ 0⤋