who do i contact to complain about my bank charges after my bank wont listen please?

Answer 1

This article appeared on the BBC news website a couple of weeks ago:

http://news.bbc.co.uk/1/hi/business/6169539.stm

It is about a man who thought his bank was charging him unfairly and how he took them to court to re-claim his money (I don't think it actually made court as the bank backed down before that). Might be some good tips in it for you.

John

Answer 2

http://www.penaltycharges.co.uk/main_bank_charges.php

Try this website, click on the link in the middle bottom of the screen.
These nice people have a pdf of a letter to take the bank to the small claims court. By all accounts it works well.
Basically research has said that these expenses should reasonably cover the actual charge and this should be about £4.50. Where most banks take £30- £40.
This site gives a step by step on how to do it........

!0 points for best answer would be nice thanks

Answer 3

You will need to put your complaint in writing to the bank and then if they still won't act or you are unhappy with their response then you can complain to the ombudsman for banking.

You need to write in first as he can only act once you have explored the banks own complaint procedure.

You should note in your letter that if you are not happy with their response that you will refer the matter to the ombudsman as they tend not to like to deal with them as they can ask all sorts of tricky questions and cause bigger investigations and fines.

The banking ombudsman can be contacted at http://www.obo.org.uk/

Hope this helps

Answer 4

Banking Ombudsmen ask you bank for details of how to contact or look up the banking code on google and complain that way

Answer 5

The BBC have a great page on their website about who to contact and what to do. Hopefully the link will show up, otherwise go to the Beeb homepage and seach for "how to claim back penalty charges"

Answer 6

Your state should have a regulatory office for banking....Try calling your state Attorney General...not the local atty general but the one at the state capital--their office can direct you to the best department.

Answer 7

Better Business Bureau, however the best thing is to take your money to another bank.

Answer 8

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Answer 9

Call Corporate.

Answer 10

If manager won't help call their corporate office if it's a legitimate reason. If you are continually overdrafting they will let you slide once maybe twice but forget it after that.