Safely Remove Hardware - Camera/iPod Help?

Question

(I've actually asked this question already, but didn't receive a decent answer)

At home, in order to transfer files from my iPod (like my calender and such) and my camera, I simply plug them into the USB port and either a Windows Explorer folder or a wizard will pop up to help me move them. (You can also see them in the "My Computer" folder)

On my work computer, when I do this, an icon pops up in the tray that says "Safely Remove Hardware" I have changed it's notification status to "Always Hide," but it pops up anyway.

Also, the devices don't show up in the "My Computer" folder. And under the Device Manager, if I click on USB --> Mass Storage, I get a properties window - the same window I get if I double click on the "Safely Remove Hardware" icon in the tray.

I just want to copy the pictures from my camera! I had a different computer from the same company and didn't have this problem.


Can you please help me figure out how to put my pics on my computer? THANKS!

okay - it works on others computers.

I care more about the camera than the iPod.

The USB port works fine.

Answer 1

This sounds to me like you are missing some kind of driver for your ipod that your home computer has but your office computer does not have. A driver is a software program that just about every hardware device in your computer uses so the device can speak to the computer. Go to Apple (using your office computer not home) and download the latest iTones and see if that will help. iTones might carry the drivers that will help your office computer see your iPod so you can download your pictures. If this does not address your problem then fish around at Apples web site and forums page and they may have something there that will cover your very problem. Good Luck.

Answer 2

The network administrators may have changed the security policy on the computer and you may no longer have permissions to add software / hardware and you are out of luck to reading your camera on your work computer.

Or you just have a bum USB port on the compurter

Answer 3

no i don't :) that could corrupt the photographs on it and pondering I basically have those copies and no returned united statesi do not want them ruined. lmao at purple yet thnx for making my throat harm ;)