Why won't my songs play on my mp3 player?

Question

I've got an Audiophase mp3 player just recently, downloaded my songs, and now they won't play. The songs are displayed but I see the stop botton activated and the songs won't play. The Hold switch is turned off, but the system is telling me that the songs are on Stop. I can't find the website to troubleshoot this problem.

Answer 1

if its on stop, then press play.

Answer 2

it may be your player or your songs so delete the songs and load them again and if that doesnt work return the player


good luck