I know we are to leave 15% tip & so on when eating out & I do. But when you have poor service, & you either dont leave a tip or very minimal one, do the waiter/waitress get the point or do they just think that you are cheap?
Now, to all of the waiters & waitresses out there, I know that there are some folks that are just plain ole cheap & leave $5 if they order $20 or $100. Some are just hopeless & impossible to deal with, & you know that you have given your best service possible. But I am talking about those wait staff that are not attentive, & dont take care uf us. When you know that you didnt give your all, do you get it when you get stiffed on your tips? Or do you blame the customer? What would you prefer customers do if they are unhappy with your service?
2007-01-16 07:14:19 · 13 answers · asked by ricks 5 in Dining Out ➔ Other - Dining Out
Thumbs up all around!
Wow, great answers by all! To Melody & Mandy E, excellent points. I never take out on a wait person things that I know are out of thier control. I know they are not cooking & making the drinks, & other tables. Its pretty low for someone to do that, but I know they do.
Melody, you made a good point about the wait person hanging out & avoiding. That is so not good. It gives a goof off impression. I was out with my family & inlaws recently & we waited SO LONG for our order, but she kept us informed about what was going on (w/out throwing under the bus) & kept the sodas filled & gave extra appetizers. That is fantastic service!
Bob G: I think we all know that everything is not under the waits control. Good thoughts on us being more pleasant! We usually keep things lively with our waits, if they let us. We have to read them also. Some are peppy & lively, which is not easy to do all day. Others come to the table looking @ pad & ask "you ready?"
2007-01-17 00:55:54 · update #1
Hmm. 20% is appropriate in 2007. 15% was the norm in the 80's. Okay. Servers are a rare breed. There are so many different types. There are also different types of guests. Some guests want to be entertained and some don't want to know your there. So we try to "read" our tables as we greet them. With that being said, there are several different pieces to your dining experience. The host, bussers, back waiters, bartenders, kitchen line, chef, dish room, managers, and server. If any of these pieces is not working, then your dining experience is affected. People assume that any service issue is always there servers fault. I'm very honest with my guests. I tell them if their drinks may take a few moments(without throwing anyone under the bus). But, not all servers are this way. They get nervous and think you as a guest will be mad so, they hang out by the bar and wait. I think if everyone realized all the pieces that go into the dining experience they would appreciate their server more. Next time if you feel the service was bad and it was truly only your servers fault, ask to speak to a manager. But, if your food took to long or you had to wait to be seated, don't always assume it was your servers fault.
2007-01-16 10:50:27 · answer #1 · answered by Melody 3 · 0⤊ 0⤋
I tip based only on the service I receive and have been known to leave $25 tips with a $50 meal and have left $1 tips for $100 meals. If the service is lousy they get the tip they deserve but I try to be understanding about issues beyond the wait staff's control like cook's errors or my own dumb mistakes.
Based on my own cynical opinion of people I think that most good workers feel flattered and pleased when receiving a good tip and most lousy workers think you are cheap when they get the tip they deserved.
Others are sometimes cheap about tipping but I worked in a restaurant for four years while in college and understand how it is so I am usually generous.
Another thing that affects the wait staff is the customer's attitude. People working in restaurants are generally not stupid or lower class citizens and deserve to be treated with respect. It does you no harm to smile for them and to say please or thank you when appropriate. You'll be amazed how much better the service can be when you are pleasant to deal with.
2007-01-16 07:32:22 · answer #2 · answered by Anonymous · 2⤊ 0⤋
Issue a complaint with the restaurant owner, if available, or whoever is in charge at the time you're at the restaurant.
I would do this only if I'm sure I didn't do anything to cause the poor service I was getting.
I was in a restaurant lately that was very busy and there weren't enough servers. Thus poor service. I still left the gal a tip, but did issue a complaint at the desk mentioning they needed to have more help...even if it meant the person seating customers (and then just standing around) got to work even if it was just helping clear tables.
2007-01-16 07:24:40 · answer #3 · answered by Anonymous · 0⤊ 0⤋
If the poor service is within the control of the server, I leave a small tip (5%) and mention it to the manager.
On the other hand... If service is exceptional, I leave a large tip (25%) and sing praises of the server server to the manager! I will also request a certain server if they have been exceptional in the past.
2007-01-16 08:03:19 · answer #4 · answered by Steve H 4 · 0⤊ 0⤋
Sometimes when you are getting really crappy service it's because the restaurant is understaffed, maybe in the front of the house or maybe in the back (kitchen). I think that when you are getting crappy service you should try to tell a manager before you begin to resent the fact that you chose that place at all. Sometimes managers wont listen to the waitress telling them that they are too busy to properly serve all the customers. But they may listen to a customer who is complaining that the service is inadequate.
But sometimes the servers are just lazy, in that case move you butt to the bar. Bartenders are bartenders because they have great customer service, usually!
2007-01-16 07:27:52 · answer #5 · answered by Anonymous · 1⤊ 0⤋
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2016-10-07 06:16:22 · answer #6 · answered by ? 4 · 0⤊ 0⤋
If my service wasn't good enough for you, i'd rather you just tell me, honestly. Just pull me aside and say "I really didn't feel that you did that great of a job today".... if you just flat out leave no tip or a really shitty one, then yeah, we're gonna just think you're a cheap asshole.
You've also got to take into account that most people who go out to eat don't get that they are not their servers ONLY table, nor are they the only one's in the restaurant. If you can obviously tell that your server is in the weeds, don't take it out on their tip... most likely they got in the weeds because you and their other 3 tables were running them to death!
2007-01-16 10:03:30 · answer #7 · answered by Proud Mama of 1! ☮ 7 · 1⤊ 1⤋
Just never go back there again. That's what I do. I dont usually skimp on the tips because the person working is working for a living.
2007-01-16 07:41:20 · answer #8 · answered by MrKnowItAll 6 · 1⤊ 0⤋
I personally would let whomever is taking the money for my meal know of my unhappiness, if necessary, the manager. I'd let them know exactly the amount of tip I'm leaving and why!
2007-01-16 07:21:08 · answer #9 · answered by Anonymous · 1⤊ 0⤋
Tip less and leave a note. We waited for better service, hopefully next time we won't wait so long.
2007-01-16 07:34:43 · answer #10 · answered by Anonymous · 1⤊ 1⤋