What is the best way to do a reverse e-mail search?

Question

Our company has been getting e-mail letters from one particular person. They are sending them to our corporate office, complaining about our division with all lies. They are trying to damage the reputation of our management team. It has to be an employee or a past employee. We would like to find out who the person is, so that we can address the issues face to face. Do you know how a search can be done on a fake e-mail address?
Thanks.

Answer 1

If they are using a free email service like Yahoo, you probably can't. Other email, the best you are going to be able to do is determine the IP address which is assigned to a particular ISP.

Actually determining who it is coming from will be very difficult. Probably the best thing to do is to block the email address from your servers.

Answer 2

The absolutely free reverse email lookup sites generally provide false information, they just want your email to send you spam. To get real information, money will have to be paid.

Also, stay away from shady reverse email lookup sites, most likely you won't get any information after you make the payment. Not to mention you won't get a report and you won't get an answer if you try to call for a refund. Stick with a reputable reverse phone lookup site like http://www.emailtracer.org that has been around since 1997.

Answer 3

I agree with rbarc. It may be very difficult to locate someone's email address.

You may want to contact someone in your legal department to find out how you can locate this person as well since you said that you are receiving false complaints about your division.

You never know what kind of laws are out there to protect your company from defamation of character.

It could be SPAM or a Virus. You may also want to check with your IT department to block the email address just in case a virus may be detected to protect your network.

Hope this helps.

God Bless....