I bought a computer that came with a 60 day trail of Norton Antivirus 2006 (NAV6) well, it expired. Now I went out and bought Norton Antivirus 2007 (NAV7) and tried installing it. First it told me to get rid of NAV6. So I tried, it wouldn't let me for some reason. It froze when it got towards the end, so I closed it out. When I tried to uninstall it again, it kept saying there was a problem and gave me a link. I clicked it and went to their website, right? Well they said I was able to get a free download of NAV7...so I took it seeing if I'd get any luck. Well, I did. This time NAV7 installed from the file they gave me, but now it wants an activation code. I tried putting the code in that I got from the one I bought at Walmart, but it keeps saying invalid code? What should I do?
2007-01-14 15:57:46 · 5 answers · asked by kyakikino 2 in Computers & Internet ➔ Security
Just for pure safety, I won't be download (or possibly clicking and going through) and links you give me. When it comes to virus software, I'm very protective.
2007-01-14 16:52:31 · update #1
Contact their tech support via phone and they will get ya going!
2007-01-14 16:03:08 · answer #1 · answered by davidinark 5 · 1⤊ 0⤋
2
2016-08-21 17:30:43 · answer #2 · answered by ? 3 · 0⤊ 0⤋
It seems the problem is you weren't able to completely remove NAV6 which is why you have problems installing NAV7. Norton software is extremely hard to remove. Thankfully, they have developed their own removal tool. You can find instructions and the download at: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
2007-01-14 16:07:29 · answer #3 · answered by What the...?!? 6 · 1⤊ 0⤋
I thank , You can try again with norton or something else. You insatll a standard antivirus soft ware such as Norton, AVG , Avast ( free antivirus software and Ad-aware, Ewido ( free spyware removers). You can download free softwares at
http://fixit.in/antivirus.html and http://fixit.in/spywareremover.html
2007-01-14 16:39:13 · answer #4 · answered by Anonymous · 0⤊ 1⤋
you're mistyping it. verify all capital letters are typed in capital, and any decrease case letters in decrease case. some computers evaluate those to be diverse letters. additionally what seems to be a nil (0) on your replica of the foremost would actual be the letter O or the different. i could attempt returned, and verify I typed it properly, plus perhaps attempt some variations of O's and 0.
2016-10-20 00:01:11 · answer #5 · answered by ? 4 · 0⤊ 0⤋
check this URL
https://www-secure.symantec.com/home_homeoffice/support/index_ts.jsp
2007-01-14 16:07:28 · answer #6 · answered by sm bn 6 · 0⤊ 1⤋