I love the printer. The past few times I've used it however, there are ghost prints of the words I've typed, so the documents I print look all black & smeared. I don't know where the instruction manual is, so don't know if there are buttons to push, words to type, or if I need to change a cartridge. If I do need to change a cartridge, how do I do it w/out breaking the printer. Thanks for your answer! Brenda
2007-01-14 08:46:16 · 6 answers · asked by Anonymous in Computers & Internet ➔ Hardware ➔ Printers
Go on the HP website and download a manual for free. It will also help if you go on the troubleshooting link and identify your problem and they give you instructions on what to do.
2007-01-14 08:52:00 · answer #1 · answered by Akbar B 6 · 0⤊ 0⤋
Have you changed the toner cartridge? Though it very well could need a maintenance kit. Laser printers every so often need a maintenance kit. It sounds like you may need a new fuser, it comes with a maintenance kit.
2007-01-14 09:06:23 · answer #2 · answered by William S 3 · 0⤊ 0⤋
Linda... go to Office Max or any other office supply store and get laser printer cleaning sheets... they pick up excess toner inside the machine...
2007-01-14 08:53:43 · answer #3 · answered by Sentimental Treasures Photo 6 · 0⤊ 0⤋
Sorry, I don't know the LaserJet 1020, but you can download the manual here: http://h10025.www1.hp.com/ewfrf/wc/manualCategory?product=439320&lc=en&cc=us&dlc=en&lang=en&cc=us
Perhaps it will help you to clean your printer.
2007-01-14 08:52:16 · answer #4 · answered by fabter80 2 · 0⤊ 0⤋
when I were given XP - i got here upon that my somewhat new HP printer changed into not supported so i might want to not receive the drivers - do not understand if it is your mission yet often times the justifications are so obvious that we do not imagine of them first.
2016-12-02 06:31:37 · answer #5 · answered by ? 4 · 0⤊ 0⤋
Try this link http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00310723&lc=en&cc=us&dlc=en&product=439320&lang=en
2007-01-14 08:52:25 · answer #6 · answered by Anonymous · 0⤊ 0⤋