I was just navigating the internet and all of us sudden the computer closed and.....?

Question

I was just navigating the internet and all of us sudden the computer closed and when I rebooted the acnt I was navigating on was deleted somehow. Luckily, there was another administrator acnt. Do you know why the administrator acnt got deleted?

Also, all the files we downloaded are still there, noly the acnt got deleted. This has happened about 2 times. Whenever there are two administrator acnts, the old one gets deleted after a while.

Answer 1

I would say that you have a nasty virus. If you dont have an AV, go to http://www.avast.com and get their free one. Also make sure you have done all your windows updates, and firewall is turned on.

Chances are, you have a lot of stuff to clean up. I would highly recommend taking it to a pro.

NEVER - NEVER - NEVER log on with an administrator account. You dont need it. I'm an IT consultant and am on my own computer 12 hours a day doing multiple projects, and even this is a limited account.