it immediately loads up then gives an error repot fro smartbridgealerts. saying
The procedure entry point GetProcessImageFileNameW could not be located in the dynamic link library PSAPI.DLL.
my computer is still working ok but wondered if any of you know what this means and how do i stop the alert? Thanks in advance x
2007-01-13 23:33:06 · 7 answers · asked by Just Me.... 3 in Computers & Internet ➔ Other - Computers
had same problem so i got rid of ie7 and the problem was solved
2007-01-13 23:42:43 · answer #1 · answered by Anonymous · 1⤊ 0⤋
this sounds like a dll error to do with something that is supposed to load on start up,so the first thing you should do is disable error reporting
right click "my computer",then click the advanced tab and then click error reprting at the bottom of the page,then disable the error reporting (except for critical errors)
this will then give you a chance to pinpoint this error,first go to run and type "msconfig" and then press the start up tab
you should then look for any entries in start up that have anything to do with the problem file
the name smartbridge makes me think it could be something to do with a scanner or printer,however as it has "get process imagefilenamew" this could also be to do with a wallpaper or desktop enhancement,so check to see if you have installed one,if so remove it
however psapi.dll is a dynamic link libary security file..check this http://uk.search.yahoo.com/search?search=psapi.dll&ei=UTF-8&fr=ks-ans&ico-yahoo-search-value=http%3A%2F%2Frds.yahoo.com%2F_ylt%3DApFQf_ts30eogCb1nfIRJ.YTBgx.%2FSIG%3D1140u5jk8%2F*-http%3A%2F%2Fuk.search.yahoo.com%2Fsearch&ico-wikipedia-search-value=http%3A%2F%2Frds.yahoo.com%2F_ylt%3DAh7XZnZvzAkgMvYnhNs0qzITBgx.%2FSIG%3D11ia1qo58%2F**http%253a%2F%2Fen.wikipedia.org%2Fwiki%2FSpecial%253aSearch&p=psapi.dll
so also check all your security programs(anti virus,anti-spyware) and make sure that they are all compatible with each other,if it is a problem with a security program then you may need to change the offending software
i hope this has helped
good luck
2007-01-14 12:38:47 · answer #2 · answered by brianthesnail123 7 · 0⤊ 0⤋
I can't help you but I also have the same or similar problem. In my case it is related to my internet support tool provided by Blueyonder. I think it started to happen after I downloaded Internet Explorer 7. As far as I know it is not causing a serious problem but is an irritation.
2007-01-14 07:39:38 · answer #3 · answered by migelito 5 · 1⤊ 0⤋
The problem might - you don`t say - be because you have downloaded the latest I.E.
Check this out http://pointerx.net/blogs/glozano/archive/2006/07/19/The-procedure-entry-point-GetProcessImageFileNameW-could-not-be-located-in-the-dynamic-link-library-PSAPI.DLL.aspx
2007-01-14 07:44:26 · answer #4 · answered by Anonymous · 1⤊ 0⤋
I downloaded IE7 months ago with no problems, therefore I would say to contact your PC's tech service. If your warranty expired expect to pay for info...not cheap
2007-01-14 08:05:02 · answer #5 · answered by Anonymous · 0⤊ 0⤋
this happens when a system file accidently gets deleted. it might not be a big problem but if you don't want to put up with the alerts, I suggest you reformat you computer and reinstall everything...
2007-01-14 07:40:23 · answer #6 · answered by Cougie 2 · 0⤊ 0⤋
That's a tuffy. Have you called the computer people you bought it from? ie. Dell.
2007-01-14 07:41:03 · answer #7 · answered by Blues 2 · 0⤊ 0⤋