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I mean I work for a credit card company and I can see on my computer how much money each person that calls in makes.

Lets say 2 people both get busy around the holiday time, and both customers forget to send in their bill. Both get a $39.00 late fee.


The people that make over $200,000 plus a year will complain until they are blue in the face over the fee. Also use lines like " Fine I will just take my money somewhere else" or you dont care about me as a customer because you charged me this fee.

While the same person that makes $20,000 a year will be like, oh man I forgot about that one because I was so busy, I will just have to be more carefull next time.


I dont get it!?!? Do you???

2007-01-13 10:38:18 · 4 answers · asked by Anonymous in Business & Finance Other - Business & Finance

4 answers

I hear that. I used to check out the diamond size of the rings on people and the ones with the biggest diamonds complained the most.

Michael

2007-01-13 10:44:00 · answer #1 · answered by PrayerRequestBox 3 · 0 0

I do
The people with the money KNOW that they are valubale customers and them pulling their business has WEIGHT!
Business do not want to see them upset.
I recall once I bounced a check! The check was for $100.00 or so. I knew I did not have the money in my checking account but I did have a savings account (Same number on the account with different codes at the end of it).
I thought that they would charge me $10.00 or so to take the money out of my savings to my checking account and that would be that.
The bank Dishonored the check and I was LIVID!


I walked into the bank
bank woman: 'how are you today'
ME: 'horrible'
bank woman: 'how can I help you'
Me: 'you can give me the $4800.00 that I have in my savings account becuase of this $100.00 check that is going to cost me another $50.00 in fees.
Once she looked up the account, she put that bounced check fees back into my account (from the bank and the merchant) and gave me free checks
it was unreal
The squeaky wheel really does get the oil

2007-01-13 10:50:02 · answer #2 · answered by kissmymiddlefinger 5 · 0 0

The guy making $200K is making that because he is serious about any $$, whether it is a job issue or even a fee .
The $20K guy is kinda casual & not serious about $$ - job or fees ,
so he only gets the $20K jobs & eats fees.

2007-01-13 10:53:36 · answer #3 · answered by kate 7 · 0 0

people who have a lot of money want to spend it wisely, that is a wise decision on their part

2007-01-13 10:54:56 · answer #4 · answered by Anonymous · 1 0

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