HI when i use picture package to transfer and make a vcd picture comes ok but no sound .you know why?

Question

I've lost my sound and got a new sound card all programs and downloads are great sound but when the transfer from my camara comes it has no sound maybe usb cable is not connected to usb file or new sound card.

Answer 1

First run a few checks.
When you play your film on the built in screen of your camera, does it have sound?
When you play your video film on various programs, does it play silently every time?
Are the programs you are using designed to play the format of video that your camera creates?
Are the sound options of your program at minimum volume, or muted?

Beyond answering those questions without finding the problem, I suggest consulting the manufacturer of the camera.