How can I tolerate people talking down to me at work, like I'm an idiot.?

Question

I work as a Health care assistant, looking after elderly patients in their homes, the problem is that as soon as people hear I'm South African they start talking down to me, and make assumptions like that I never had any decent schooling.
They will say things like: "How would you know, you dont have this or that in Africa!"
I really cant stand it anymore!
What should I do? Say something back to them or just quietly ask for a transfer?

I must add I work in London, UK.

Answer 1

I work in home care as well, though I am a data entry for a home health provider service, and I do not actually go to the patient's homes, but I do know exactly what you're going through. I'm often told by patients that call our offices that I don't know what I'm talking about because I'm not a nurse or a doctor - I have no actual in-field medical experience - only the paperwork, billing and coding training necessary to do my job.
Where you are from doesn't matter and you can point out that you've had the proper training so that you can do your job properly and give them the best care possible, regardless of your background. If they are still unhappy with you, it should be their responsibility to ask that you not return to their homes. But you shouldn't blame yourself or let their words hurt your feelings. You are doing your job and their opinions, while hurtful, are often times their way of dealing with their declining health. I know that I've personally had patients completely shatter my feelings only to have them crying in my ear over the phone moments later over their frustration with their helplessness.
I can only tell you to do what is best for you, but you must stay strong. Health care can be a difficult field - for everyone.

Answer 2

You're a proffecional as a Health Care Assistant, and what you're services isthe one of the best to help out Disability Seniors people.Where ever you go it will be the same, Do not ask any transfer and try to be strong, and do your duties as a proffecional. You don't put your self down, and if you try to escape from those who not appreciate you service, and try to annoie you to destroy your Carrier, you're the one going to regreat it. Pls. keep your job, and do not say anything. pls. take an ex:; Florence Nightingale. When it comes to especially services like Children, Seniors, Disabel, Distress, Abuse, Sociol Government or other Human who's look down on , without their proper knowledge, sence, values, weakness, sometimes could be prejudies, bad decepline, you got to act proffecionally, by influence. feel sorry for them not knowing what their really miissing in the world. I go through mostly like similar among people. I look forward, not backward, and keep learning all the mistakes little by little , educate self in every area How to cope with every Human . Pls. don't feel sorry for who you are. You got to be proud of your self, and you're a live and proffecional as a Health care Assistant. Those who gone for Private, Descent, Shools, and not behaving, as a descent, that means their not a descent. Your'e a mature a person, and just ignore , be patient, and use what you really learned Phylogy as a Healthcare and what others gone through in their lives too. No body's idiot. Everybody has something to offer in this world big or small. Your attitudes come from your Heart, not by going to a decent school. Communication is one of the best key for your carrier and be polite, patient, do your best you will reward . Africa is another country and just like part of Africa in the world. You got to stop thinking negative less about your own precious country and yourself. Nowon don't say anything you're one of the key to show the world, and especially among your Clients, that you're a wonderful, devoted ,professional kindhearted Healthcare giver to those who needed.

Answer 3

I additionally dislike him. i think of he's so packed with himself. i did no longer savor how he have been given Michael Johns hopes up. i become already pissed via fact i assumed Kristie Lee cook dinner quite necessary to circulate abode. I additionally hate it while Ryan starts off choosing on Simon. he's so immature and getting on my nerves. i think of the greater I watch him and his stressful strategies-set the greater I dislike him.

Answer 4

Well, just say politely and with a smile - "We have it there ma'am and I very well know how to use it. Perhaps you have outdated or media-biased ideas about South Africa." Your calm confidence and composure will surely win over their prejudices.

Answer 5

That is technically slander, and geographic discrimination, anyone that things its ok to continually make that sort of comment isnt worth getting into a fix about, just ignore them.

Answer 6

I would just smile and keep doing what you do. It only bothers you cuz you let it. Or if you prefer then say something back but nicely and reasonably, or if you think it's unchangeable then move on.
That's what I would try, in that order.

Answer 7

dont stoop to their level.
their ignorant comments make them look IGNORANT.
most people who have common sense would side with you if they ever hear a convo like that where u work,

Answer 8

They are being rude so I would just say that you have the proper training for your job and leave it at that.