I have had £568 deducted from my bank account (luckily it has been reversed) & filed an unauthorised use claim with Paypal. I have just had a response from Paypal which says 'insufficient evidence' to support your claim. The item number they say it is paying for was removed from ebay as they recognised it as a scam. Why can;t paypal communictae with Paypal & they would find it is all a fraud. Somehow somebody has stolen my passwords for both ebay & paypal (dont ask me how, I dont fall for those scamming emails!) . How dare Paypal suggest there is insufficient evidence. I never bid on nor received this bogus item. Can Paypal chase me for the money. I only have a little bit in there but I have cancelled all methods they might try to get more money. Anyone got any advice on how to get justice with this? I even have a ebay user name (he hasnt responded yet though) & he still appears to be selling items on ebay. would be grateful for any help. PS I AM a real person!! & UPSET
2007-01-12 21:52:24 · 8 answers · asked by Anonymous in Computers & Internet ➔ Internet
PayPal are thieves! http://i73.photobucket.com/albums/i206/ronaldostepovers/PPS-Cartoon1.gif?t=1168685751 Empty your PayPal account and transfer all your money into your bank account and close your PayPal account and open a new one.
2007-01-12 21:55:14 · answer #1 · answered by Puma 4 · 0⤊ 0⤋
I would start by calling paypal's customer service number and getting a real person on the line. I've had my own frustrations in dealing with them but the service support is much better when you call as opposed to just emailing.
As far as communicating with ebay....well, paypal is actualy owned by ebay so there shoudln't be much troube in that department. They will be able to go through line item by line item and see exactly what took place.
If the dispute remains unresolved you should at least make sure they do not have access to your bank funds or they can in fact make any deductions they like. You granted them that power in agreeing to the terms of use at signup. In the event of an unresolved debt and no access to bank funds, paypal will first attempt to bill you directly. If unsuccessful, they will most likely quickly sell the debt or pass it off to a collection agency. In either case, this would negatively affect your credit history.
If it gets as far as them sending a bill, you should challenge the debt in writing as soon as possible. This will hold off collections and keep it off your credit report.
2007-01-13 06:09:14 · answer #2 · answered by Anonymous · 0⤊ 0⤋
paypal is known for its lack of helping, basically unless you bring in a ton of evidence to support you they careless and do nothing.
Ebay owns paypal but you would never know it by how they respond.
Best thing you can do is have the bank investiagte the bogus charges and also involve the police (if needed)
that way your covered if any false claims get made by paypal etc..
If ebay knows about the scam or fraudster and do nothing thats there fault, but they cant penalize you.
you should get your anti-virus up todate and do a full scan to make sure your pc is clean
i would also get adaware se personal
www.lavasoft.com
get update, reboot and do a full scan
to check for any malware or anything
2007-01-13 06:12:43 · answer #3 · answered by great one 6 · 1⤊ 0⤋
Hi dude, Paypal are the theives! If you read the small print and t & c with them you will find that they do very little to help you in such an occasion. Also you might want to run a spyware scan on your pc. There are tracker softwares out there and people can watch what keys you press when you type in passwords. They can then use that info for illegal purposes. If you don't have anti spyware software on your pc I can help your, email me. Good luck. Also ensure that you are behind a firewall.
2007-01-13 06:04:40 · answer #4 · answered by Halox 3 · 1⤊ 0⤋
Ring the local Fraud line, tell your bank someone has access to your account.
If PayPal chase it up, explain the situation to them, make them cancel it. If they refuse to accept, get a lawyer to argue your case, threaten with an injunction, or threaten to sue them, large companies can lose many times the original risk amount in Court.
Normally they'll lay off.
2007-01-13 05:59:15 · answer #5 · answered by Danltn 4 · 0⤊ 0⤋
My husband is going through exactly the same thing at the moment - but he HASN'T got his £570 back yet! Please email me - we're both extremely upset as well and I would be very interested to hear how you got your money back.
Have you informed the police?? This is a serious crime and needs reporting.
ps: just read your question again - there are far too many similarities between what happened to you and what we're going through at the moment - this is more than a coincidence - it's even the exact same amount of money. Please contact me asap!
2007-01-13 06:10:39 · answer #6 · answered by Away With The Fairies 7 · 1⤊ 0⤋
These days you can't trust online banking, Paypal or anything.
So many scammers online, avoid it at all costs.
2007-01-13 05:57:54 · answer #7 · answered by Ritch 3 · 1⤊ 0⤋
http://www.paypalsucks.com/
http://www.google.co.uk/search?hl=en&q=paypal+sucks&btnG=Google+Search&meta=
Try here, and good luck; I have mates who're still waiting for their money back.
2007-01-13 08:14:19 · answer #8 · answered by sarah c 7 · 0⤊ 0⤋