2007-01-12 20:49:23 · 3 answers · asked by Faye 1 in Business & Finance ➔ Corporations
Typically you are the boss of a group of phone customer service (sales or support) people. Many other meanings depending on the line of work.
In the car business you are in charge of the car fix it shop.
2007-01-12 20:53:48 · answer #1 · answered by John L 5 · 0⤊ 0⤋
Service Management is the management of service producing industries (in contrast to manufacturing and agricultural industries). The term is most widely used in the Information and Communication Technology (ICT) sector, and also has notable use within the housekeeping and car repair/maintenance industries. However, almost all firms provide a combination of goods and services and a service management focus can help drive revenues.
2007-01-12 20:57:28 · answer #2 · answered by Prasun Saurav 3 · 0⤊ 0⤋
A manager of Blue collar jobs
2007-01-12 20:52:27 · answer #3 · answered by Uzlu2919 3 · 0⤊ 0⤋