Is it possible to have opened an account in May, but bank of america says it was opened in October? I don't get how they could give the wrong info. Anyone have any ideas, maybe someone that works there? Please help bc I am trying to get to the bottom of this situation.
2007-01-12 17:40:59 · 6 answers · asked by shell 1 in Business & Finance ➔ Personal Finance
Of course banks make mistakes...try finding old bank statements, copies of cleared checks, atm receipts, or anything else you have as evidence that the account was open prior to October. Take whatever you can find (or if you have to, go empty handed) and go to the bank where you opened your account and talk to the branch manager.
Also, try to remember if there were any problems in September or October that may have caused the bank to close your old account & open a new one. ie lost checks, unauthorized withdrawals...
If your account was closed and reopened for any of the above, the bank's records will show it as opened in October. If this is the case, you can have them amend the info they provided to show "time with bank" as opposed to "time account open"
2007-01-12 17:54:03 · answer #1 · answered by Kim K 2 · 0⤊ 0⤋
Was your account always a BOA account or was it an account acquired in a merger( such as recent merger with MBNA or Fleet Boston banks.) If it is an original account then what might be happening is someone is looking at your Cust since date and not the account opening date. they can be totally differnet if you ever had an account with BOA before you opened this one. The important question here though is why do you need to know when the account was opened. I can only think of a few instances when that would matter and almost every one of them is immigration related. You can always check your transactions. if the account is less than 7 years old and still open just ask for a copy of statements to be ordered for when you think it was opened. if none are found you will recieve a letter informing you that there are no transactions to report for that time period. we do keep records of all transactions for 7 years as required by federal law. in some cases even longer. if you have any other questions feel free to email me.
2007-01-12 18:45:06 · answer #2 · answered by nyxcat1999 3 · 0⤊ 0⤋
Yes, banks can make mistakes. In all cases, it somehow is human error of entering things or not entering things in the computer correctly.
I paid off a $12000.00 loan about a year ago. I got a bill a couple of months later charging me all kinds of late charges and wanting the money in full. I pulled my credit record and it showed we were 60 days late on the payment. I called and told them they were crazy and I had a receipt right here to show it was paid. They admitted to the mistake and cleared everything up.
Just about a month ago, they sent a $600.00 check through on a Tuesday and then sent the same $600.00 check through on a Thursday. I don't know how that is possible, but they did.
I watch my account carefully every few days online and noticed a huge difference in my checkbook. They again apologized and corrected it. But, if I hadn't found it, i'm sure I would've been out an extra $600.00.
Do you have any receipts from when you opened it? Or any purchases from the account that you can prove between May and October. I'm sure it's just human error somewhere.
I've had to present paid checks to companies such as Sears, phone company, credit card company, and a lawyer that I had paid them. It gets really old. They swear you didn't pay them, but I have cancelled checks showing that I did.
Many people these days don't really care if they are doing their job right or not. They just want their money and don't pay attention to what they are doing.
2007-01-12 18:05:29 · answer #3 · answered by Karen H 5 · 0⤊ 0⤋
It can happen. Sometimes when banks merge from one system to another or buy out another bank, these things happen. That's what happened to me. I was on the "old" system and the bank moved to the "new system." Someone entered my data wrong and my account was incorrectly listed with odd acct number and opening date.
Look for any paperwork you have from the time you opened your account - receipts, statements, etc. It will help clear up the madness.
2007-01-12 17:49:09 · answer #4 · answered by SK 2 · 0⤊ 0⤋
yes
yes
as long as it doesnt affect your life then i would not worry about it.
I have had the bank make deposits into my account 3 times in the last 10 years for large sums of money $60, $57 and $50,000.
2007-01-13 06:59:47 · answer #5 · answered by biteme 2 · 0⤊ 0⤋
some one typed in wrong info
2007-01-12 17:45:01 · answer #6 · answered by Chuck & Christy N 3 · 0⤊ 0⤋