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i had 2 trojan virus on my comp. i removed one, but the other is still there. i was trying to go back to the restarting point, but it didn't let me. what else can i do?? anyone please help.. thanks!

2007-01-12 17:17:18 · 11 answers · asked by black_metal_mist 2 in Computers & Internet Security

how do i find the name of the trojan virus? and i have ad ware and the yahoo online protection, but i run it and it doesn't find anything. i'm not good at computer stuff, so i really appreciate all the help. thanks!

2007-01-12 17:25:25 · update #1

11 answers

http://www.escorcher.com

It can remotely clean up your computer. And after you do this, download it to keep the virii from coming back. It's better than nothing. An antivirus program you pay for (or pirate) is better even still. I use McAfee, my boyfriend, uses Panda, and we're both virus free.

2007-01-12 17:20:57 · answer #1 · answered by T.M.Y. 4 · 0 1

first is you must install an anti virus software update it and do an overall scan.next thing to do is update your operating system (if it is Windows do a windows update.) I also suggest housecall.trendmicro.com it scan your computer online. also take note of the name of the trojan and search a removal procedure for you to follow on the internet.

2007-01-12 22:00:32 · answer #2 · answered by drev23 2 · 0 0

How can you expect anyone to help you, if you don't have the name of the Trojan virus you have. Do a virus scan and then get the name of the Trojan virus you have and then update your question.

2007-01-12 17:20:57 · answer #3 · answered by Anonymous · 1 1

Scan again and remove in safe mode.

In general, Windows does not allow the deletion of files when they are in use. However, Safe Mode will only load a minimum amount of drivers and services to run Windows, making removal a better bet. Scan again and attempt to delete while your computer is in safe mode.

To access Safe Mode, reboot then repeatedly press the F8 key at the first screen. When finished removing that pesky pest, reboot again to return to normal mode.

2007-01-12 17:26:11 · answer #4 · answered by Anonymous · 0 1

Download a spy remover. Nowadays spy removers remove Trojan from computer. I suggest x clean micro for quick job.

2007-01-12 17:21:16 · answer #5 · answered by prashmanic 4 · 0 1

If antivirus and spyware remover software does not work, you can try to restore the computer to an older working configuration. Detailed instructions are posted at http://fixit.in/systemrestore.html

2007-01-13 01:57:18 · answer #6 · answered by Anonymous · 0 0

What is the name of the trojan? Search google for it also search symantec, Sometimes symantec has a downloadable fix/remover for it.

2007-01-12 17:20:55 · answer #7 · answered by microsvc 5 · 1 1

Go to Microsoft .com and go to security downloads most give you a year free or used some of the free stuff as long as you are running a legal version of windows.They will check.

2007-01-12 17:27:45 · answer #8 · answered by rici2d 2 · 0 1

Reformat your computer but back everything up.

2007-01-12 17:19:15 · answer #9 · answered by cavigirl17 4 · 0 1

use trojan remover....http://www.simplysup.com/tremover/details.html...even if it is not removed..just reformat ur system..

2007-01-12 17:20:22 · answer #10 · answered by RT 2 · 0 2

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