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This is pissin me off. I got a laptop for christmas. It's battery was working when i got it and now the battery is dead and my laptop only works with the charger now. It doesnt charge the battery though. I t just runs like this was a home computer or something. Please help me....

2007-01-12 14:49:52 · 6 answers · asked by Jagman S 2 in Computers & Internet Hardware Laptops & Notebooks

6 answers

this is a problem with some batteries of notebooks....the battery is most likely malfunctioned..so call the company and tell them to send you another one...if u have a warranty

2007-01-12 14:55:45 · answer #1 · answered by La Verdad 4 · 0 0

Check with the manufacturer to see if they have a battery recall program in relation to the Sony batter recall last year. Sony produced batteries for a wide variety of vendors such as Dell and Lenovo. The problem was that batteries were overheating and exploding.

Otherwise, the problem should be covered by your warranty. Batteries generally have a warranty of 90 days to a year so contact the manufacturer ASAP.

2007-01-12 23:00:22 · answer #2 · answered by Shawn H 6 · 0 0

Can you take it back to where you bought it? I have had the same battery in mine for 2 years and haven't replaced it yet. some batteries were recalled because of being a fire hazard so check on a consumer recall site if that may have been one of them.

2007-01-12 22:56:19 · answer #3 · answered by Anonymous · 0 0

it depends on the computer my laptop the power plug wouldn't allow the battery to charge so they had to fix the area where the plug goes in for it to work. it stays in now. which I'm happy about. see if that's the problem. good luck.

2007-01-12 23:08:56 · answer #4 · answered by Roxas 1 · 0 0

It's probably under warranty. Call the computer manufacturer and they will probably set up an exchange for the battery. They will probably want the old one back, so don't toss it else you will be billed for it.

2007-01-13 03:26:31 · answer #5 · answered by licketychick 5 · 0 0

go on the website of the company that made it

2007-01-12 22:58:49 · answer #6 · answered by Anonymous · 0 0

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