I'm not sure what happened but for some reason my NIS product won't load correctly (just square box with nothing in the middle) and I'm unable to reconfigure the security settings that also got all screwed up. After investigating and reading from several sources, I believe the best thing would be for me to uninstall and put something else on my PC. I've had enough of Norton!!!!
Can anyone tell me how to uninstall this product without my password? Or either is there a way to find out what the password has been changed to? The password is the same one that I have used for over a year. I don't know why it won't accept it. I just want things back to normal. Also, I've tried all of their so called "fixes". NOTHING!! HELP!!!!!!
Any free antivirus software out there? If so, where and thanks!
2007-01-12 13:19:12 · 6 answers · asked by gourgagurl 2 in Computers & Internet ➔ Security
If you've tried everything to uninstall Norton and it doesn't work you may want to send an email to Norton tech support or call them. You don't want to install any anti-virus app until Norton is gone because it will make the problem worse. If Norton tech support can't help, you can reformat the hard drive and it will fix your problem. There are quite a few free antivirus software out there after trying all of them, this is the only one i am using http://www.free-av.com
2007-01-12 13:30:40 · answer #1 · answered by Ted B 6 · 0⤊ 0⤋
Norton may have been damaged during the loading, and that's why it will neither load or uninstall. You shouldn't need a password to uninstall it, and Norton has it's own uninstall feature. Click on Start, Programs and find Norton's uninstall. Click on that and see if that won't remove it.
If that doesn't work, reboot the computer and start pressing the F8 key until the computer goes into Safe Mode. You may be able to uninstall it there, and if you are, then reboot and go back to Windows desktop.
There are two really good free antivirus programs, Avast and AVG. I've used Avast for 3 years without a problem.
http://www.avast-2007.com/en/
http://free.grisoft.com/doc/1
Good luck!
2007-01-12 13:30:16 · answer #2 · answered by Anonymous · 1⤊ 0⤋
To uninstall NIS use Norton Removal Tool:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
Free Antivirus software:
Grisoft AVG Free: http://free.grisoft.com/doc/1
Avast Home edition: http://avast.com/eng/avast_4_home.html
2007-01-12 13:26:03 · answer #3 · answered by Fix My PC Mike 5 · 0⤊ 0⤋
Lots of freebies out there.
AVG from Grisoft seems to be what people suggest.
Avast is the freebie I send people to.one
Zone Alarm is another one around.
No clue how you would get Norton off there. I have never used it.
2007-01-12 13:27:36 · answer #4 · answered by ? 5 · 0⤊ 0⤋
google avast anti virus.
2007-01-12 13:27:44 · answer #5 · answered by T.T. 3 · 0⤊ 0⤋
http://mypchelp.blogspot.com/2006/10/how-to-uninstall-nortonsymantec.html
http://mypchelp.blogspot.com/2006/10/essential-free-internet-security.html
2007-01-12 13:36:24 · answer #6 · answered by Anonymous · 1⤊ 0⤋