I bought a laptop and it doesn't work?

Question

I have the wireless router, but it says not connected to internet, my desk top work and get the internet fine. I'm two feet away from the router. One store will charge 250.00 to fix it. Help

Answer 1

I'm not certain, from your question, if your desktop computer has a wi-fi card in it, and that you're using the wi-fi card to connect to your router, and wondering why your desktop won't work the same way... OR
If you mean that your desktop computer works fine, connected directly to your DSL or cable modem, with an ethernet cable.

If it's the later, then you need to actually configure your wireless router before it will work with your ISP.

Most wireless routers have a Web configuration utility. It's important that you configure your router before you connect it to your modem. Hook your desktop to the router with an ethernet cable, and IF it's like most other routers, open Internet explorer and type in the address line: 192.168.2.1 and click Go. Once you're there, you'll need your IP address (if you have a static IP), or you'll tell it to determine the IP address automatically. You'll also need your DNS servers (or again, if you can connect your desktop directly to the modem and have it work without setting that up... you'll again tell the router to determine that automatically).

Other settings will include telling the router how you want people to connect to it. You'll need to set up an SSID for your network. That's basically the "name" of the network that you'll see, when you're choosing which wireless network to connect to with your laptop (in case there's more than one in the area). You may also want to change the default "channel" for your wi-fi network, as the preset number may be standard for a lot of routers and that might 'cause some traffic jams on the airwaves (again only if someone who lives near you has a wireless router).

That should be the basics. Beyond that, you may want to decide to use WEP encryption. But first, test your network with the basic settings, and see if it works.

Now if I've misunderstood your question and you actually have your router set up, and your desktop is working with it but your laptop isn't... these are some other questions you may have to answer to figure out your problem:

Are you using windows wi-fi handling utilities, or did you install the software that came with your wi-fi card? Have you set up a WEP encryption key on your router that you need to input on your laptop to get connected? Is your router only allowing certain MAC addresses to connect to it? (each wi-fi card has a unique MAC address, sort of like an IP address for a computer).

Have you setup your internet connection on your laptop so that it uses DHCP to automatically receive an IP address from your router, or have you made the mistake of putting the DNS and IP address information that your internet provider gave you, into your settings on your laptop?

This is going to require some investigation on your part. Consider it a learning experience :)

Answer 2

I think that you need to expand this question a bit more. However, from my own experiences some two - three days ago, I can tell you that you have to connect the wireless router to your desktop using an ethernet cable and then configure the wireless router. After that, you should be able to the wireless settings on your laptop to connect on to the internet. Hope this help. Good Luck

Answer 3

Go into the network connections setup under control panel. Make sure you have the wireless settings correct, eg. SSID and possible network key.

Also, try moving to about 15 ft away from the router. even though it transmits a wireless signal, you can pick up the best 'connection' to it midrange to the signal transmission range.

Answer 4

if you are connected through the router, make sure to see if the laptop communicates with the router.
When you purchased the router , it should have come with a CD, try to run the CD which will install router software in the laptop.
The other , if your desktop is connected through the router also , click start then run ,then type command and in the command prompt type ipconfig /all and you will find the IP address of the router.
go to your laptop , open the internet and type in the address bar that ip adress you got from the desktop , if you are able to see the wireless configuration page of the router , you should be able to configure your laptop.

Answer 5

maybe your router isn't installed correctly. My mom installed the wireless router at my home and every time i go home with my laptop the Internet goes down on it but now on the desk top computer.

Answer 6

Just try using the wireless network setup wizard.
hth

Answer 7

Read the manual that came with the router.

Answer 8

a wireless service is neede to use a wireless routerto acess the i net

Answer 9

All you have to do is unblock cookies on your laptop. Nothings wrong, it's just that your laptop is blocking the wireless connection. So unblock cookies.

Answer 10

check fire wall.
or go to comand prompt type in
ipconfig
then iprelease