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My new iPod shuffle clip clips a little too well, I think. At work I looked down while taking out the garbage and noticed it had disappeared from my pants pocket. I thought it got caught in the dumpster but my boss gave it to me today because he found it in the giant dishwasher! It got caught on one of the giant metal racks as I was putting it in there. Needless to say it's broken and has considerable pressure, heat and water damage done to it.

Here's where I need some advice. I'm going to call Apple to try and get a replacement and I need a good allaby for what happened to it because they will not replace it if I tell them what really happened. It doesn't look too banged up, they might buy it if I say I stepped on it or something. Should I break the clip off and say it broke and got stepped on? Any advice? IT'S WORTH A SHOT PEOPLE OKAY I don't need you telling me it's not going to work.

2007-01-12 09:21:25 · 3 answers · asked by Brackalicious 4 in Consumer Electronics Music & Music Players

3 answers

How old is it and did you buy it with a charge card?

If you bought it with a charge card that has a purchase protection plan such as american express, here is what american express says ...

Purchase Protection® Plan

Many retail items that are purchased anywhere in the world with the Card are automatically insured for 90 days from the date of purchase against accidental physical damage and most theft. Pays the deductible and any difference between what your other insurance pays and the full purchase price up to $1,000 per insured occurrence (not per purchased item). If no other coverage is applicable, Purchase Protection pays toward the repair or replacement up to the full purchase price (limit $1,000).

2007-01-12 09:43:51 · answer #1 · answered by gkk_72 7 · 0 0

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2016-10-30 22:53:27 · answer #2 · answered by ? 4 · 0 0

i don't think they will buy an excuse like that, you should try anyway but i'm not sure what you can say to make them believe it was apple's fault

2007-01-12 09:54:25 · answer #3 · answered by Felipe 3 · 0 0

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