Please help!?
I recently bought a new haircare product (CHI Silk Infusion) The product had a leak in the bottle and leaked all over my linolium floor and stained it so I thought I used everything imaginable to try to lift it up and it didn't come off it's like a neon yellow stain a really big spot so I am assuming it is a chemical reaction. I called the company of the product and they said that there isn't any harsh chemicals in the product therefore it should not stain. Well it did I said and the woman told me to try bleach or oxy clean. I did that. Didn't work. In this situation what do I do next? Should I call the company back and try and get them to fix it or is this my fault. Do I call the linolium company??? Should they be liable the floor is only 2 years old. Please Help!
2007-01-11
13:26:14
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9 answers
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asked by
BabyDolll128
3
in
Home & Garden
➔ Cleaning & Laundry
I really believe it is a chemical reaction there is not any color that is being lifted from this huge spot. I used bleach, nail polish remover, oxyclean, some heavy duty stain removers, vinager, landry detergent(dry). Fantastik you name it. That is why I am wondering if the company is liable for this. It doesn't mention any where on this product that it stains things.
2007-01-11
13:38:08 ·
update #1
This is not hairdye that spilled. It is called Silk infusion it is like a hair reconstructing complex
2007-01-11
13:47:04 ·
update #2