when i print email, it comes in a grey box on the paper although there is nothing on the screen. how do i stop

Question

i'm using outlook express, and i haven't changed any settings or anything, it neve used to do it, has just started and i can't figure out why. it makes it really hard to read, and when you fax it, it just comes out the other side as a black box. please help!

Answer 1

exactly what email service are you referring to?
and what browser are you using?