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8 answers

unplug it for a couple of minutes and then when you plug it back in wait a couple more before switching it on...this re-sets the box and seems to cure most problems..if that fails ring sky

2007-01-11 08:34:57 · answer #1 · answered by ginger 6 · 1 0

Most televisions self tune to channels and sometimes they do not recognise new equipment installed - how have you connected your sky box - if you are connected using the household aerial got rid of it and use a scart lead - make sure this is plugged in correctly and that all your cables in the back of the box are connected to and go through all your tv channels to find out if you have a channel dedicated to the sky box - alternatively manually tune your tv to the sky box failing that you may have to call out the engineer but this could cost you if it turns out not to be the box at fault. I had the same problem and the advice I have given is what I did and I had no problems since.

Best of Luck

2007-01-11 08:42:28 · answer #2 · answered by Velvet Kitten 3 · 0 0

check that all the connections are in place failing that unplug it for a minute and it should reset itself.good luck if you need to phone sky you might get through this time next week.

2007-01-11 08:38:41 · answer #3 · answered by Dooby 6 · 0 0

Make sure the scart cable is pushed in properly, it may be pushed in correctly at one side but not the other.

2007-01-11 11:19:06 · answer #4 · answered by Gordon B 7 · 0 0

sounds like a faulty scart lead. swap it for 1 that you know works.

if that doesn't cure it call sky x

2007-01-11 08:38:28 · answer #5 · answered by tuppassister 4 · 0 0

adjust the scart socket ,thats whats wrong a loose connection

2007-01-11 08:39:15 · answer #6 · answered by Anonymous · 0 0

Ring up Sky digital straight way and they will help you

2007-01-11 08:38:13 · answer #7 · answered by Dan 4 · 0 0

your scart lead in not in correctly

2007-01-12 05:36:36 · answer #8 · answered by jlo 2 · 0 0

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