Hi there,
Here's some detailed information on the Malicious file CSRSS.EXE:
http://spywarefiles.prevx.com/RRHDCD526/csrss%252Eexe.html
The best and easiest way to remove this is by installing the Free Trial of Prevx1. This will scan your PC and remove this and any other infections free of charge.
2007-01-11 00:54:37
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answer #1
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answered by Secure Expert 5
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2016-08-23 22:51:57
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answer #2
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answered by Sonia 3
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Download and Update Ewido (now called the AVG Antispyware). Do not run:
http://www.ewido.net/en/download/
TEMPORARILY SHOW HIDDEN FILES AND FOLDERS.
1. Click Start, and then click Control Panel.
2. Click Appearance and Themes, and then click Folder Options.
3. On the View tab, under Hidden files and folders, click "Show hidden files and folders", and clear(uncheck) the "Hide protected operating system files" check box.
IMPORTANT: Files are hidden by Windows for a very good reason. It is not wise to experiment with these files. Unfortunately, to successfully remove modern spyware we must turn this protection off temporarily. Please turn the protection back on when you have finished cleaning your system.
EMPTY INTERNET EXPLORER BROWSER CACHE:
1. On the Internet Explorer Tools menu, click Internet Options.
2. On the General tab, in the Temporary Internet Files section, click the Delete Files button. Select the Delete all offline content check box in the confirmation dialogue box that appears, click OK. Click OK again.
RESTART IN SAFE MODE:
To do this you need to hold down or repeatedly tap the F8 key while the computer is booting (when the computer is displaying a black screen with white text). When the boot menu appears, use your keyboard arrows to select "Safe Mode."
Safe Mode can look quite ugly. The color may look bad, and all of your desktop icons will be very large. This is normal.
START THE SCAN WITH YOUR ANTI-VIRUS OR ANTI-SPYWARE PROGRAM.
When the scan and removal are completed REBOOT COMPUTER. This will restart you in normal mode. DON'T FORGET TO RESET HIDDEN FILES AND FOLDERS.
NEW RESTORE POINT.
The RESTORE POINTS may be infected with the Malware and cannot be used.
HERE'S HOW:
1. Click Start, and then click Control Panel.
2. Click Performance and Maintenance, click System, and then click on the System Restore tab.
3. Select the Turn Off System Restore check box, click Apply, then restart your computer.
4. Return to the System Restore Tab and turn System Restore back on.
TO SET A NEW RESTORE POINT:
1. Click the Start button.
2. Point to Programs, then navigate to Accessories, then System Tools, then click System Restore.
3. Choose Create a restore point, and then click Next.
4. In the Restore point description box, type a name for your restore point, and then click Next.
5. Click OK.
NOTE: If you are using Windows XP Service Pack 2 (SP2) and are unable to access the Internet after removing Malware, there is a command that may fix the problem. It works by resetting the winsock catalogue. Click on Start, then Run and type CMD in the box. Click OK. Type "netsh winsock reset" (no quotes)into the DOS window that appears.
2007-01-10 19:19:09
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answer #3
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answered by Anonymous
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Try removing it in safe mode.
For Windows XP
If the computer is running it is best to shut down Windows and then turn off the power.
Begin by first clicking on the Start Button and then click on Turn Off Computer.
Now click on the Turn Off red colored icon to shut down your computer system.
It is best to wait between 15 to 30 seconds before you turn your system back on.
Turn on your computer and start tapping the F8 key on your keyboard.
Some Computers may display a keyboard error message if you begin tapping F8 too quickly.
Restart your computer again and begin tapping the F8 key a brief second or two later.
When the Windows Advanced Options Menu appears, Choose the Safe Mode option and hit Enter.
Windows will now boot your computer up in Safe Mode.
2007-01-10 18:25:43
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answer #4
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answered by G 7
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Well, it is what it is. I would start by downloading free or paid Anti Spyware programs. Try these free programs below!
Spybot S&D
Ad-Aware SE
Spywareblaster
SUPERantispyware
Not all antispyware programs will remove it, in fact, some may not pick it up at all. I do know this though; SUPERantispyware will pick it up and will quarantine it. Another program is Spyware Doctor which a paid registered antispyware program that WILL pick it up and will quarantine it in turn you can delete it from your pc; you can buy that program for 29.99.
Remember to practice safe internet usage and never download a file which you can't verify.
2007-01-10 18:32:47
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answer #5
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answered by Coynedogg 2
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download ewido and run it in safemode. also, stop using mcafee, because it struggles to remove simple viruses like that one. avg performs as well as norton if you dont feel like buying something better. i'd recommend kaspersky or sophos
2007-01-10 20:30:22
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answer #6
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answered by The_Amish 5
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Try www.paretologic.com. You get a free spyware scanner.
2007-01-10 18:44:43
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answer #7
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answered by instant intelligence 1
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download AVG or re-format your computer
good luck man
2007-01-10 18:30:14
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answer #8
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answered by Anonymous
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Get AVAST ,and format yr pc .
2007-01-10 19:17:06
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answer #9
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answered by sami i 1
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