i can be connect for 20 - 30 minutes and then it will disconnect or drop the line please someone help
2007-01-10 07:22:16 · 9 answers · asked by Yvelle S 1 in Computers & Internet ➔ Computer Networking
Ok, I work for a dial-up ISP and we get this all the time. The biggest cause of drop outs after being connected is static on your phone line. You see, when you talk on your phone and hear static, you can go ahead and keep on talking. When your computer hears static, it doesn't know what to do with the connection and drops it.
Unfortunately there's nothing your ISP can do since it's the phone line itself that's the problem. What you CAN do is call your phone company and tell that there's static on your line. They can have someone come out and "clean up" the line (i.e. maybe redo some of wiring). But DO NOT mention the internet! If you start telling them you're having a problem with your internet connection, they will put you on the back burner.
Here's another tip: Sign up for Caller ID. With Caller ID, there must be a clear signal on the phone line, which will also guarantee connectivity to the Internet. If you have Caller ID, then you'll definitely want to complain, because there shouldn't be static at all.
Hopefully this helps, but please let us know what happens.
2007-01-10 07:33:14 · answer #1 · answered by Angie 5 · 0⤊ 0⤋
Usually ISPs that provide dial-up service have a script running that checks for activity on the line every 20 or 30 minutes. This is to free their modems for other people connecting. If the script finds that there has been no new activity on the line it will disconnect the modem - disconnecting your service. This is to prevent the situation where someone gets disconnected and the modem does not receive the hang-up command. Without this it could leave modems busy for days before anyone noticed that no one was connected to it.
2007-01-10 07:35:56 · answer #2 · answered by N_lien 3 · 0⤊ 0⤋
Dial up connections have a timeout that keeps track of inactive time periods. If you are not active (like reading a long page of text) the system will automatically disconnect.
The ISP may have settings you can access so that you can specify the connection be kept live.
2007-01-10 07:26:47 · answer #3 · answered by afreshpath_admin 6 · 0⤊ 0⤋
check your settings under your dial-up icon. you may need to adjust them.
Your dialup properties/options may be set to disconnect after 20 minutes idle time
2007-01-10 07:30:11 · answer #4 · answered by kpknight1 2 · 0⤊ 0⤋
Somebody might be trying to call your number,it disconnects you when that happens........Why dont you get a voice mail from your phone company so you dont loose any call when you are online???
2007-01-10 07:29:09 · answer #5 · answered by izuma4 2 · 0⤊ 0⤋
It could be from someone trying to call you or you might want to try getting a differnt company.
2007-01-10 07:26:56 · answer #6 · answered by ? 2 · 0⤊ 0⤋
it could be busy. you need to go high speed with qwest,its alot faster that dial up
2007-01-10 07:26:07 · answer #7 · answered by ken s 6 · 0⤊ 0⤋
because you need to upgrade to dsl
2007-01-10 07:26:00 · answer #8 · answered by diamond 1 · 0⤊ 0⤋
so you will pay for dsl
2007-01-10 07:27:05 · answer #9 · answered by cowboy 4 · 0⤊ 0⤋