English Deutsch Français Italiano Español Português 繁體中文 Bahasa Indonesia Tiếng Việt ภาษาไทย
All categories

My virus protection program is Trend Micro PC-cillin Internet Securtiy 12. It isn't able to access the virus and clean it, quarentine it or destroy it.

2007-01-10 07:13:42 · 2 answers · asked by chrysmiss 1 in Computers & Internet Security

2 answers

TSADBOT is a component of some freeware programs that downloads and displays advertisements while sending data back to its maker. I would start by uninstalling any free programs you don't need.

Then, I would invest in a commerical -grade spyware scanner. You can try the free ones, but I have found that they are often not terribly effective at cleaning up the messes that spyware cause. One scanner that I like is XoftspySE. You can scan your computer for free and see if it finds the problem. If it finds it, it will probably remove it for good. And if you are not happy with the scanner, Xoftspy will refund your money without any backtalk.

You can get the free scan here:

http://www.bestspywarereport.com/xoftspy

Good luck!

2007-01-10 09:25:34 · answer #1 · answered by Anonymous · 0 0

If uninstalling adware supported apps doesn't work, try running the virus scan in safe mode.
Click Start-->Shut Down-->Restart
When the screen goes black (before Window$ actually starts to boot) start tapping the F8 key. This will bring up the Advanced Boot Menu. Select Safe Mode. Log into the Administrator Account (If you have XP Home, this is the only way into the admin account. Set up a password if you don't have one already) and run your AV from there. Just make sure to update it first.

If it won't run in Safe Mode, go to http://www.bitdefender.com for a free virus scan and cleaning.
Also add Lavasofts Ad-Aware and Safernetworking's SpyBot S & D to your arsenal. Grisoft.com's AVG anti-spyware suite (Free and paid versions available) is also a nice addition. Update and scan weekly with these and your AV to help ensure an infection free comp. I've had excellent luck with these apps on more than a few comps. Just remember, if you get rid of adware, the apps it comes bundled with will very likely stop working. There are plenty of freeware apps that aren't adware infested on the net. Just try Google.

Good luck!

2007-01-13 18:26:28 · answer #2 · answered by BoNe 3 · 0 0

fedest.com, questions and answers