It has the error message 0x0000024(0x000190203, 0x081B9DD68, 0x1c0000102, 0x0000000). I tried to reinstall the XP, but it stops during the installation at inital stage when the reinstalation requires restart. BUT when I used Safe Mode, it can be started and get to the user page and desktop page.
If any one can help, I really appreciate it.
2007-01-09 23:39:08 · 12 answers · asked by Frank S 1 in Computers & Internet ➔ Hardware ➔ Desktops
At this stage, I dont think it is a hardware problem. Have you tried Last Known Good Configuration? If does not help, do system restore from safe mode..
2007-01-09 23:44:10 · answer #1 · answered by aZhuRa 3 · 1⤊ 0⤋
Start the System Restore tool at a command prompt
1. Restart your computer, and keep tapping F8 during the initial start-up until you get options, select Safe Mode with a command prompt then press enter.
2. Log on to your computer with an administrator account or with an account that has administrator credentials.
3. Type the following command at a command prompt, and then press ENTER:
%systemroot%\system32\restore\rstrui.exe
4. Follow the instructions that appear on the screen to restore your computer to an earlier state.
Look for the most recent system checkpoint created before the errors to restore from
For additional information about the Safe mode with a command prompt, click the following article number to view the article in the Microsoft Knowledge Base:
http://support.microsoft.com/kb/315222/
regards,
Philip T
2007-01-10 00:19:20 · answer #2 · answered by Philip T 7 · 0⤊ 0⤋
This is another of those easy to answer questions. Easy with the computer on a workbench that is, and very hard to answer correctly here.
That said, I suspect your Hard Disk Drive (HDD) is dying or your Mainboard is failing.
Or possible your hardware requires a step that you have overlooked during the install process and this is unlikely if your using the Dell Setup Disks or Routines.
Without parts to swap in and out this type of problem can drive you nuts. With the parts on hand the diagnosis is usually simple.
You may save your sanity by taking your computer to a repair facility.
If your Computer is in warranty call tech support.
Visit: http://support.microsoft.com and/or www.theeldergeek.com
2007-01-10 00:15:55 · answer #3 · answered by Gowrie 3 · 0⤊ 0⤋
If you can get into safe mode, go into control panel and add/remove programs. Click the show updates checkbox on the top of the window, and scroll down until you find service pack 2. Click on remove. This should correct whatever the update messed up. If this gets you back into the computer normally, then backup your files, and try again. Hope this helps!
2007-01-09 23:52:20 · answer #4 · answered by Mikecool509 3 · 0⤊ 0⤋
Call Dell Tech support
2007-01-10 00:37:09 · answer #5 · answered by cobots 4 · 0⤊ 0⤋
Try the "Last known good" boot
If that does not work, go into Safe Mode and the Control Panel and Add/Remove icon. Remove the SP2.
2007-01-09 23:49:10 · answer #6 · answered by dewcoons 7 · 1⤊ 0⤋
There is one sure way to fix this problem.
Put your Windows XP installation CD into your CD ROM and restart your system. When it asks: Start from CD, format your hard drive and reinstall Windows from scratch.
If you can, before doing this save anything you don't want to lose to a CD ROM.
2007-01-10 00:04:51 · answer #7 · answered by The Eight Ball 5 · 0⤊ 0⤋
Try Getting Another Computer! Dell Is Known For There Computer's Crashing.
2007-01-09 23:43:37 · answer #8 · answered by † Dark Prince † 4 · 0⤊ 2⤋
in safe mode go to the control panel>add remove programs on the left hand side is remove windows components. choose that and remove SP2
Reboot windows again and see if it comes up
2007-01-09 23:45:38 · answer #9 · answered by Cailu 2 · 0⤊ 0⤋
Sorry to hear that, a couple of these guys have some good suggestions- the tech support for sure.
2007-01-09 23:45:38 · answer #10 · answered by Anonymous · 0⤊ 0⤋