I think I have a virus on my computer. My virus program (AVG) finds it, but won't heal it even though it says it has. What do I need to do to get the virus off my machine. Here's the info: Virus location - C:\_RESTORE\TEMP\A0248024.CPY... Virus is identified as Trojan horse Downloader.Generic2.TFP
2007-01-09 14:29:08 · 4 answers · asked by Bulldogg 1 in Computers & Internet ➔ Security
There may be more than one. There are several cleaners available but I recommend a full system cleaning to ensure that all pests are dead. You should always keep your anti-virus updated and do a full system scan at least weekly. Set it up to scan while you sleep or are at work as it can take some time. After that is done, try these time proven steps:
1st-Make sure to get all Windows updates DLed and installed.
2nd-Go to BitDefender.com for a free virus scan and cleaning. TrendMicro now charges to clean.
3rd-Download, install, and update Lavasofts's Ad-Aware (free). Do a full system scan and delete the crap it finds. Do this weekly.
4th-Download, install, and update SaferNetworking's SpyBot Search & Destroy (free). Do a full system scan and delete the crap it finds. Do this weekly
5th-download, install and update AVG Anti-spyware.(Both free and paid versions available).Do a full system scan and delete the crap it finds. Do this weekly.
If you dont have a firewall, GET ONE. ZoneAlarm has a free version.
AVG is good, but I recommend Nod32. It's the best available and it's not very expensive (about $40 US.) Install, update and do a full system scan at least weekly.
We all hate the 'weekly' stuff but it's necessary in today's net environment. "Get it clean and keep it clean!" should be your motto.
If this doesnt fix the problem, download HiJack This. Go to techsupportforum.com (there are others but this a good, free site) for instructions. DO NOT use HiJack This unless you are extremely knowledgeable about Windows and it's processes. You can seriously Bork your system. Let the pro's direct you.
For a safer, more secure, easier to use not mention faster browser, try Mozilla FireFox. For an e-mail client try Mozilla Thunderbird.
Good luck and happy surfing!
2007-01-09 14:38:16 · answer #1 · answered by BoNe 3 · 0⤊ 0⤋
Some antivirus companys offer specific virus removers go check and see if C:\_RESTORE\TEMP\A0248024.CPY is on the list
here are some places http://www.basicspywaretips.com/freevirusremovaltool.html
2007-01-09 22:44:48 · answer #2 · answered by Mark 4 · 0⤊ 0⤋
Delete your temporary files. Notice these are completely different from the Temporary INTERNET Files that kids like to delete to prevent mommy and daddy from seeing where they have browsed!
An easy way to delete temp files is to use the free CCleaner:
http://www.ccleaner.com/
Click Cleaner, choose Windows tab and check-mark System and check-mark Temporary Files. Then Analyze and Run Cleaner.
2007-01-09 22:39:55 · answer #3 · answered by Anonymous · 0⤊ 0⤋
You insatll a standard antivirus soft ware such as Norton, AVG , Avast ( free antivirus software and Ad-aware, Ewido ( free spyware removers). You can download free softwares at
http://fixit.in/antivirus.html and http://fixit.in/spywareremover.html
2007-01-10 08:01:19 · answer #4 · answered by Anonymous · 0⤊ 0⤋