y cant i download itunes??

Question

it says the administrator has to be logged in but i am the administrator... plz help!!!!!!!!!1

Answer 1

Hello jay,

If you have a Macintosh, I recommend you going through the web than through your Software Update. If you use Windows, then you need to be sure that you are downloading the correct version. Be sure to click on the correct OS on the web site:

http://www.apple.com/itunes/download/

I don't normally have any problems with administrative passwords when downloading, but I don't share my Macintosh with other people either. Do you have other accounts on your Mac? That might be the problem, since iTunes must be on the main Applications folder and not inside a non-Adminstrator's account.

As far as Windows, I'm sorry, but I can't help you there. Best of luck to you.

--Rick