I work in a customer service call center for a large international bank, I deal with local customers in just a couple of midwest states, and I have never realized how little common sense poeple actually have. If you have a bank account, a place where you keep your money why do you not know the access information?
2007-01-09 12:27:43 · 8 answers · asked by grizzliesgurl 4 in Business & Finance ➔ Personal Finance
I understand not knowing the account number off the top of your head but I just cannot understand not knowing it at all, and I am not expecting them to know about banking at all I just cannot understand not knowing your own personal 10 digit checking or savings account number
2007-01-09 13:00:58 · update #1
Bob J, let me just tell you, not all bank customer service reps are bad. Personally my customers love me. I am not the type of person who shows them my frustration with the situation, thats why I vent on here. ALso, it sounds like you need to find a new bank.
2007-01-10 07:41:49 · update #2
I think it's the same thing to be standing in line behind a customer in the store who waits for the total before digging for their checkbook and then digging for a pen. Was it a suprise that the cashier actually wanted money from them??? I don't think common sense is very common.
2007-01-09 12:38:39 · answer #1 · answered by Anonymous · 1⤊ 0⤋
What I want to know is why I have to enter my account number 3 different times on the same answering system, then give it again when I finally get a customer dis-service rep on the line who gives me attitude?
Don't you get it, I am allowing your bank to hold my money for me. Maybe if you'd improve your attitude you'd stop annoying the rest of us.
2007-01-09 13:43:03 · answer #2 · answered by Anonymous · 1⤊ 0⤋
Well, the thing is everyone who works with the public asks the same thing about their particular business. You think people inside a fast food restuarant don't make fun of you and wonder why you don't know that mustard doesn't go on a jr. whopper? People have expertise in their own field, and don't understand always the inner-workings of other organizations, especially if they almost never deal with them. These things are annoying but keep your sanity knowing you are helping people.
2007-01-09 12:48:53 · answer #3 · answered by The Scorpion 6 · 0⤊ 1⤋
I know exactly what you mean and the answer is laziness and a sheer lack of common sense. It's a pity that common sense is such a rare commodity these days!!!!
2007-01-09 12:36:24 · answer #4 · answered by Bill P 5 · 0⤊ 1⤋
Sometimes I think people assume that you know what they are calling about before you pick up the line.
Keep in mind one thing: The average person is very very stupid.
2007-01-09 13:14:00 · answer #5 · answered by Wayne Z 7 · 1⤊ 0⤋
I guess they want to put u folks to work cause u make more money to at least do something
2007-01-09 12:34:38 · answer #6 · answered by sunflare63 7 · 0⤊ 0⤋
sometimes you misplace info or you do not access your acct enough times to remember it have a little heart how many things do you remember
2007-01-09 12:34:35 · answer #7 · answered by oldmanarnie 4 · 0⤊ 1⤋
no one can do it becouse bank is most inportant firm that check the verification in initial so it is not possible
http://www.market-iq-int.com
2007-01-12 20:30:45 · answer #8 · answered by vijay v 2 · 0⤊ 1⤋