Help! My PC has a virus and I cannot seem to get rid of it...?

Question

I downloaded a program called "Spybot" which supposedly cleaned it up, but the same virus keeps popping up. It's little window that says "autoplay" and has a little flashlight, seems like it's looking for something. Now I have run spybot again, but still this same virus has popped up! I am using Mozilla Firefox now, which I thought would help, but no avail. Also, I have anti-virus software (McAfee) which is up-to-date but obviously didn't help. Does anyone know what I can do?? Thanks in advance.

Answer 1

Anti-virus software will usually prevent viruses from infecting your computer, but may not stop them from trying. You also need to do microsoft windows updates to help prevent them from trying. Spybot can remove adware and spyware, but typically does not do much for viruses. Hope this helps.

Answer 2

I suggest that, better; you adopt a system restore operation. It is safe and the problems can be rectified. You have to carefully select the date of restore. Ensure that the PC was functioning normally on the selected date for restoration. If you want to know an effective procedure for system restore please visit the following site.
http://tinyurl.com/ylr2cl
After successful repairs
Delete all temp internet files including off line content, delete all temp files . Go to add/remove progras and delete all programs that are not required. (These can be done in many ways including disc clean up option) Then defrg the PC.
If you are successful then, select a standard antivirus and an anti spy ware and install in your PC so that the problem does not occur again. There are a number of antivirus and anti spyware in the market. Some are free some are to be purchased. Please visit the following site and select a suitable free antivirus.
http://tinyurl.com/ymctqq
You can visit the following site, if you want a more effective antivirus . You have to pay for it!
http://tinyurl.com/ykzjyp
You also try to select and install a suitable anti spyware from the following link to protect the Pc against spyware attacks.
http://tinyurl.com/ygvyzh
After succesful installation of the protective wares create a system restore point.

Answer 3

To do the virus clean up experts recommend that do it on a safe mode way, which mean reboot your pc into the safe mode then do the scanning and fixing the virus. If you would like to try some free anti virus can go to www.grisoft.com/ and download a free edition of AVG antivirus.



Happy Trying...

Regards,

DJ SkyWalker
Professional Computer Engineer @ Cisco

Answer 4

You insatll a standard antivirus soft ware such as Norton, AVG , Avast ( free antivirus software and Ad-aware, Ewido ( free spyware removers). You can download free softwares at
http://fixit.in/antivirus.html and http://fixit.in/spywareremover.html

Answer 5

make sure all of the installation files from the spyware/virus are removed from the drive. (might need to boot into safe mode to gain access)

then delete the assocated registry entries

Answer 6

Back up all your files on a disk and then run your windows xp cd and follow the step to delete your computer.

Answer 7

Don't Freak outtt. The flashlight is looking for a file which is missing.

Answer 8

thats not a virus i dont think, autoplay is when you insert somthing into your computer like a disk, and it plays right away.

Answer 9

download something called C Cleaner which is free then go on tools and find the thing u dont want then press uninstall.

Answer 10

spybot is your problem

terminate it