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My son downloaded explorer 7 before the usual update now everytime my computor starts up i get this Smartbridge alert MotiveSB.exe entry point not found and this....PSAPI.DLL. Anybody got any ideas please.

2007-01-09 07:57:26 · 2 answers · asked by karl e 2 in Computers & Internet Other - Computers

2 answers

reinstall IE7

2007-01-09 08:14:49 · answer #1 · answered by micho 7 · 0 0

Smartbridge and Motive are part of your Verizon installation when you set up your DSL account.

Why don't you try uninstalling IE7 and then download it again from Microsoft. I have both Verizon DSL and IE7 and no issues at all.

Uninstall IE7: Click on
Start > Settings > Control Panel > Add/Remove
Scroll down the list to Windows IE7, click once on it to hilite it, and click on remove on the right hand side. This will remove IE7 from your PC and revert you to IE6.

If you want IE7 back, simply go to the Microsoft IE7 page and download it.

Click on the following link.
http://www.microsoft.com/windows/ie/default.mspx

Hope this helps.

2007-01-09 16:16:11 · answer #2 · answered by Dick 7 · 0 0

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