I was just doing some work on my company laptop, and knocked it off the chair! It didn't fall to the floor - I caught it - but it knocked and then I couldn't get past a blank screen. I have took out the battery pack and rebooted it.
All of my icons, emails, documents etc are now gone! How can I get them back?
By the way, its a Dell Inspiron 2500.
2007-01-09 07:10:51 · 7 answers · asked by Anonymous in Computers & Internet ➔ Hardware ➔ Laptops & Notebooks
It is letting me log on etc, but my docs and emails are gone. Outlook Express has gone back to startup.
2007-01-09 07:26:20 · update #1
Hi Fufflypinkthing,
If you know how to remove the hard drive, take it out, should be fairly easy to do. Sometimes a damaged HD can hang the system. What exactly do you mean by a blank screen? Nothing? You might have broken the circuit board.
Or do you mean the screen is featureless when it has booted up? That's a minor thing, run chkdsk/f or use system restore from boot.
Hope that helps, email me if you want clarification
2007-01-09 07:22:13 · answer #1 · answered by phoneypersona 5 · 0⤊ 0⤋
'omg its a dell'
Jesus, some people are morons. I'm willing to bet he probably paid three times as much as your company did for that dell for some shiny laptop with a dual-core processor and 4 gig of ram that he sits and plays solitaire on...
If the computer is still under warranty, then call dell. Depending on what plan they have, they might come and fix it on-site. Either that, or you might have to ship it to them to fix it.
It's hard to say what you did to it, it might just be the display that got messed up--if you turn it on and it makes noise, but doesn't come on the screen, you can try plugging a regular monitor into the back of it and see if it comes up that way.
If that doesn't work, then you will need someone to take a look at it---I hope its under warranty!
2007-01-09 07:21:01 · answer #2 · answered by superfunkmasta 4 · 0⤊ 1⤋
Most likely what you have done is damaged the Hard drive while it was in the middle of reading/writing. Laptop hard drives are designed to take that kind of abuse but with dell I'm not too sure. But based on what you told me that sounds kind of about right. If you want to go to the command prompt and type
chkdsk c: /f /r
It will ask you to reboot.
Then it will take probably about and 1 to 2 hours to finish. If it says you have so many KB in bad sectors then it's def a hard drive problem.
2007-01-09 07:17:54 · answer #3 · answered by Anonymous · 1⤊ 0⤋
If its under Warrenty then take it to Dell, but i think a Inspiron 2500 is quite a old model (6 years), and could cost a lot to sort out by Dell
try here as a alternative
http://www.techno-mart.co.uk/dell_inspiron_2500.html
or
Take the Hard-drive out and use a 'IDE to USB 2 ' connection which means you can connect your Hard-drive externally to another computer to check your Hard-drive
http://www.techfocus.co.uk/usb-ide-and-adapter-cable-power-supply-p-309.html?gclid=CLfVqe2q1IkCFTwHQgod-CoH9Q
If you still can't access your files....than you need this software called 'Recover My Files'......I had a Hard-Drive Crash on my Dell Laptop (Precision M50) and i was able to save all my work.
http://www.recovermyfiles.com/
hope that helps
2007-01-09 09:06:43 · answer #4 · answered by ? 3 · 0⤊ 0⤋
OMG! A Dell!
2007-01-09 07:16:06 · answer #5 · answered by INOA 7 · 0⤊ 1⤋
i would take it into DELL and see if they can fix it! i would have told you to take out the batttery and rebooot it, but you have already done that!!!!
2007-01-09 07:20:25 · answer #6 · answered by Deanna S 1 · 0⤊ 0⤋
i f you can get system restore,its worth a try.
2007-01-09 07:20:49 · answer #7 · answered by tugboat 4 · 0⤊ 0⤋