ok my brother came home from college for a while and he always used my computer now that he left i found out he was a porn freak. he got into all these xxx sites and now my computer has spyware and adware it even got to the point where it wont let me choose my own desktop background nd some programs dont work i dont know how to get rid of the spyware and adware. someone please help me because im desperate.
2007-01-09 05:55:41 · 8 answers · asked by Anonymous in Computers & Internet ➔ Hardware ➔ Laptops & Notebooks
Hello yes this is quite serious. You should have virus protection of some sort protecting your computer.
Doing a system restore will not get rid of the spyware and ad-ware. The only way to get rid of the XXX images SAVED onto your hard drive, the spyware and ad-ware and the virus (thats why your wallaper is changed) and all the links to these XXX websites is to format your computers hard drive.
You can do this by using your Dell Operating System disc that you of come with your PC. You can then insert the disc restart the pc and press F12 to get onto the boot menu. Select the CD-Drive and press enter. Let the software boot and then when it comes up with the operating system installed press ESC (Escape) and then press F8 to accept the agreement. The you must DELETE THE PARTION and do a FULL FORMAT! This will then format your computers hard drive YOU WILL LOOSE ALL YOUR WORK AND WILL NEVER GET IT BACK TO BACK IT UP.
Then the setup for windows will start automatically. After installtion you will need the drivers for you PC these can be found on the Dell Website - www.dell.co.uk/support and basically just select wich pc/laptop you have and download the relevent drivers.
CAUTION:
REMEMBER YOU WILL LOOSE ALL OF YOUR WORK, DRIVERS, PROGRAMS ETC. THESE WILL BE UNRECOVERABLE!!!
SO MAKE SURE YOU HAVE THE RELEVENT DISCS AND MAKE SURE YOU ARE ABLE TO ACCESS THE INTERNET FOR THE DRIVERS AND MAKE SURE YOU BACKUP YOUR WORK!
2007-01-09 06:48:20 · answer #1 · answered by Jake S 1 · 0⤊ 1⤋
If you want to COMPLETELY of all files therefore reverting the computer back to its original state when it was bought then it is a relatively simple function but you must know what you are doing and you also need to backup your registry. The procedure takes between 30-50 minutes and all you have to do is click on the links. If you feel confident or you know someone who is knowledgeable with computers then visit this site again stating that you are willing to carry out the outlined steps at YOUR OWN RISK.
2007-01-09 06:30:42 · answer #2 · answered by D G 6 · 0⤊ 0⤋
You don't need to do a 'System recovery' for spyware and adware....just download and install 'Hijack This'
it removes all the spyware and adware from your laptop
Install the program and follow follow the tutorial
http://www.tomcoyote.org/hjt/
Also Install this...to stop Spyware/Adware...from installing on your laptop in future
http://www.zonelabs.com/store/content/catalog/products/sku_list_zap.jsp?dc=12bms&ctry=US&lang=en&lid=dbtopnav_zass&ovchn=GGL&ovcpn=AA_Zone+Alarm+Anti+Spyware&ovcrn=sr2zl20go1043go25pi30ai19+zonealarm+pro&ovtac=PPC&SR=sr2zl20go1043go25pi30ai19
2007-01-09 06:35:02 · answer #3 · answered by ? 3 · 0⤊ 0⤋
you should download adaware se personal and spybot search and destroy to take care of the spyware and adware, they are free and both very good, just go to google and search for them, also you should have an anti virus, if not i suggest avast home edition, again it is free, lastly you should download ccleaner to clean out all the temp files etc, it is a good program to clean up your pc,it also is free. you should only reformat as a last resort, try these programs first, they should do the trick
2007-01-09 06:05:38 · answer #4 · answered by D McC 7 · 0⤊ 0⤋
you will possibly no longer have a Dell with the working device on a partition on your confusing stress. notwithstanding, are you particular you're attempting to do a restoration properly? you ought to do a restart and on the black exhibit screen carry down the CTRL and F11 keys on a similar time. you additionally can do a restoration employing your CD: insert the CD - restart the pc - watch the exhibit screen and once you spot "initiate pc from CD" hit the enter key. you ought to then initiate the deploy technique employing the CD. Take each and all the defaults till you get to the area the place it detects your working device. Delete your working device. format employing NTFS and deploy the working device.
2016-10-06 21:47:05 · answer #5 · answered by spies 4 · 0⤊ 0⤋
most new dells come packaged with nortons ghost on a hidden partition on the hard drive. the original software and windows is placed in this partition. i think you need to either hit f8 or f2 on reboot to bring up the setup screen to do a reformat. by the way its a absolute nightmare to work on dells for a reformat, i've only done one and wouldnt touch another dell. ps if you need to contact customer support don't even bother they are pathetic, save wasting money phoning them by giving it to a professional to fix, if you have any problems.
2007-01-09 06:07:53 · answer #6 · answered by Anonymous · 0⤊ 0⤋
Use your Recovery disc....IF NOT, give dell a call and ask to speak to a LEVEL 3 Technician...don't waste your time on the lower level techs....if you can get there they will EITHER send you a CD for free to restore it for you or help you STEP BY STEP restore the system.;
2007-01-09 06:59:04 · answer #7 · answered by smellygarcia 3 · 0⤊ 0⤋
start.....right click on my computer...properties n thn system restore
u mite have to have set a restoraton part though im not sure :):):):)
2007-01-09 06:00:58 · answer #8 · answered by Anonymous · 0⤊ 1⤋